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Epson LX-1170 manual Troubleshooting

Models: LX-1170

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90Troubleshooting

An error has occurred.	Turn off the printer and turn it on again.
	If the PAUSE light stays on, check for a
	paper jam or ribbon jam. If there is no
	jam, contact your dealer or a qualified
	service person. (If an error occurs when
	you switch between single sheets and
	continuous paper, make sure the
	paper-release lever is in the correct
	position.)

90Troubleshooting

Image 90

Epson LX-1170 manual Troubleshooting

Contents

User’s Guide 9-pin dot matrix printerFCC Compliance Statement For United States Users For Canadian UsersDECLARATION of CONFORMITY Contents Chapter 1 Using the PrinterGetting to Know Your Printer Chapter 2 Using the Printer Software Using the Error Indicators Problems and Solutions Power Supply Chapter 3 TroubleshootingAppendix Printing Paper Handling Options Printing a Self TestGlossary Features Getting to Know Your PrinterWarnings, Cautions, and Notes Important Safety Instructions Note for German-speaking users For United Kingdom Users Hot Parts Caution SymbolENERGY STAR Compliance Use of optionsSafety information w WarningIf you have to fit a plug Using the Printer Using the Control PanelChapter Control Panel Buttons and Lights 14 Using the PrinterSelecting a built-in font About Your Printer’s Default Settings 16 Using the PrinterOptions Using the PrinterSettings Length in inches 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6Page length for tractor Skip over perforation18 Using the Printer Print direction Auto tear offAuto line feed SoftwareAuto I/F interface wait time High speed draftI/F interface mode Baud ratePacket mode Data lengthParallel I/F bidirectional mode Character tableBuzzer beeper Changing default settingsManual feed wait time IBM character tablec Caution Printing on Continuous Paper Printing with the push tractor2. Release the sprocket units by pulling the sprocket locks forward 3. Slide the left sprocket unit using the scale on the printer as a c Caution 6. Turn on the printerRemoving a printed document from the push tractor c Cautionc Caution 3. Close the paper guide coverc Caution Switching back to single sheetsPrinting with the pull tractor c CautionPage 4. Release the sprocket units by pulling the sprocket locks forward Page 7. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and then lock it in place Adjusting the top-of-form position c Cautionplastic ribbon cover Advancing the paper to the tear-off edge Advancing the paper to the tear-off position automatically Using the Tear Off buttonAdjusting the tear-off position c Caution1. Make sure the Tear Off Font lights are flashing the paper is Printing on Single Sheets Loading single sheetsPage Printing on Special Paper c CautionAdjusting the paper-thickness lever c CautionMultipart forms Labels c CautionEnvelopes Installing and Using Options Cut-sheet feederlatch lever Page c Caution 8. Insert up to 50 sheets of paper along the left paper guidePull tractor unit Page Page Roll paper holder c Caution 3. Push the paper-release lever to the single-sheet positionColor upgrade kit LX-300+ only Page 3. Insert the motor unit plug into the connector on the printer 8. Replace the paper tension unit and printer cover Print server When you print using the color ribbon, the print speed is reducedReplacing the ribbon cartridge Replacing the Ribbon CartridgeGenuine EPSON ribbon cartridge w Warning5. Remove the new ribbon cartridge from its package Page 9. For LX-1170 users, reinstall the paper tension unit 10. Reinstall and close the printer coverUsing the Printer Software ChapterLX-300+ only Using the Printer Driver with Windows Me, 98, and Accessing the printer driver from Windows applicationsAccessing the printer driver from the Start menu Using the Printer Driver with Windows Changing the printer driver settingsAccessing the printer driver from Windows applications Using the Printer SoftwareAccessing the printer driver from the Control Panel Changing the printer driver settingsFollow these steps to access the printer driver from the Control Panel Using the Printer Driver with Windows 2000 and NT Changing the printer driver settingsAccessing the printer driver from Windows applications 72 Using the Printer SoftwareUsing the Printer Software Accessing the printer driver from the Start menu 74 Using the Printer SoftwareUsing the Printer Driver with Windows NT Changing the printer driver settingsAccessing the printer driver from Windows applications 76 Using the Printer SoftwareAccessing the printer driver from the Control Panel Using the Printer SoftwarePrinter Driver Settings Overview Changing the printer driver settings78 Using the Printer Software Settings Using the Printer SoftwareSettings ExplanationsAbout the EPSON Status Monitor 3 Utility Setting up EPSON Status Monitor Accessing EPSON Status Monitor Using the EPSON Remote! Utility LX-300+ only Installing EPSON RemoteAccessing EPSON Remote Troubleshooting 84 TroubleshootingChapter Problem Using the Error IndicatorsTroubleshooting SolutionPanel light ProblemSolution BeepProblems and Solutions Printing Power SupplyPower is not being supplied The lights on the control panel do not go onThe beeper sounds five times and the PAUSE light comes on The Paper Out light is on and the printer beeps three timesThe printer sounds like it is printing, but nothing is printed Troubleshooting90 Troubleshooting The printout is faint The print is faint or unevenPrinted characters have parts missing at the bottom Dots are missing in printed characters or graphicsCause The font selected on the control panel does not print92 Troubleshooting What to doPage length does not match the length of the paper Paper HandlingThe print position is not what you expected Regular gaps occur in the printoutPaper feeding is crooked or the paper jams Paper does not eject completely94 Troubleshooting Troubleshooting Continuous paper does not feed properlyThe tractor does not feed the paper Paper feeding is crooked or the paper jamsThe paper does not eject properly 96 TroubleshootingThe paper does not feed When you use the cut-sheet feeder, the paper does not feed properlyOptions Two or more sheets feed at one timeThe paper feed is crooked One page of printing has spread to two pages98 Troubleshooting Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not loadPaper feed is crooked or the paper jams The lights on the control panel do not go onPrinting a Self Test The desired color or certain characters are not printedc Caution Follow these steps to perform a self testc Caution 102 Troubleshooting c CautionCleaning the Printer AppendixDo not use a hard or abrasive brush Transporting the Printerc Caution w Warning6. Make sure the tractor that comes with your printer is installed in the push position power switch Printer Partspower cord edge guides paper guide cover printer cover control panelPrinter Specifications MechanicalPaper feed speed Dimensions and Height weight for LX-1170 Width Depth Electronic Character tables Electrical EnvironmentalPaper For LX-300+ Single sheets standard paper guide and cut-sheet feeder entrySingle-sheet multipart forms paper guide entry rear and bottom entry Envelopes paper guide entryContinuous paper standard and multipart Labels bottom entryFor LX-1170 Roll paper rear entry with optional roll paper holderSingle sheets standardpaper guide and cut-sheet feeder entry Continuous paper standard and multipart Single-sheet multipart forms paper guide entryEnvelopes paper guide entry rear and bottom entryLabels bottom entry Roll paper rear entry with optional roll paper holderPrintable area A A Printable area BB B The minimum left and right margins are 13 mm 0.51 inch each Paper alignment Standards and approvalsCommand Lists EPSON ESC/P control codesPrint position motion ESC $, ESC \, ESC D, HT, ESC B, VT, ESC J General operation Bit image ESC K, ESC L, ESC Y, ESC Z Barcode ESC f, ESC p Download ESC = only Draft modeContacting Customer Support For users in North America For users in the United Kingdom and the Republic of Ireland For users in the Middle East Support Via TelephonePre-Sales Enquiries, Literature Requests and Nearest Dealer For users in Scandinavia Technical Support Via Email and TelephonePre-Sales Enquiries, Literature Requests and Nearest Dealer For users in South Africa Pre-Sales Enquiries Literature Requests and Nearest DealerSupport Via Telephone Pre-Sales Enquiries Literature Requests and Nearest Dealer For users in AustraliaSupport Via Telephone 011 444-5223 or 0800 600EPSON Faxback Service Your DealerEPSON Helpdesk For users in Singapore For users in ThailandEpson HelpDesk Phone 65 6586 For users in Indonesia Epson Hotline PhoneEpson Hotline For users in Hong Kong EPSON Support CenterInternet Home Page For users in Malaysia Electronic Bulletin Board SystemTechnical Support Hotline For users in India Epson Trading M SDN. BHDEpson Helpdesk Help Desk Epson India Head Office - BangaloreEpson India Regional Offices PhoneFor users in the Philippines Glossary Glossary142 Glossary Glossary letter quality LQ144 Glossary unidirectional printing