Kodak 8660, 8670 manual NetWare Troubleshooting

Troubleshooting

11.If PostScript jobs do not print or run together, set the service (remote printer) with EOT set to string number 3 (control-D). For example:

SET SERVICE HP_PRINTER EOT 3

12.If you cannot print long jobs (over I MB, add the line mx#0 to your /etc/printcap file entry.

NOTE: If you are using Sun Solaris V2.4 or earlier, there is a bug with long print jobs on the NIC.

NetWare Troubleshooting

If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, verify that the NIC is attached to the server queue by going to PCONSOLE selecting PRINT QUEUE INFORMATION and then CURRENTLY ATTACHED SERVERS. If the NIC does not appear in the list of attached servers, check the following:

1.If you changed the log in password, change the password in both the NIC printer server using the SET NETWARE PASSWORD command and in the file server using the PCONSOLE Print Server Information Change Password command.

2.Make sure that you have enabled at least one NetWare file server using the SET NETWARE SERVER servername ENABLED command.

3.Check if you have exceeded your NetWare user limit.

4.Make sure that the print server name you used in PCONSOLE exactly matches the name that is configured in the NIC server and make sure it is defined as a Queue Server for the print queue.

5.If you are running both 802.3 and Ethernet II frames on different file servers on your network, the NIC print server may not make a connection to the desired file server. Force the frame type to the desired one using the SET NETWARE FRAME command from the Print server remote console.

6.If you are losing portions of your print job, set the TIMEOUT parameter in your CAPTURE statement to a higher value—at least 50 seconds for Windows.

Part No. 6B4389 June 1999 9-5