Kodak 8660 Windows Peer-to-Peer Troubleshooting, Technical Assistance, Peer to Peer using NetBEUI

Troubleshooting

3.If you cannot print to the NIC from a client PC that is connected to a Windows NTAS file server, verify that you can print directly from DOS. If you can print from the file server but not from the client, the problem is probably with the NetBEUI communications rather than with the TCP/IP link to the NIC. Check your file server network setup to make sure that you can print from the client to other printers on the network.

Windows Peer-to-Peer Troubleshooting

If you cannot print on a Windows Peer-to-Peer network, check the following:

Peer to Peer using NetBEUI

If the print server does not show up in the Network Neighborhood on a Windows Peer-to-Peer network, remove the Windows network software for netBEUI from the Network Control panel and then reinstall it.

—Install the NetBEUI Protocol, the client for Microsoft Networks, and the network adapter card driver.

Peer to Peer using IPX

If the print server does not show up under JetAdmin on a Windows Peer-to-Peer network, remove the Windows network software from the Network Control panel and then reinstalling it as follows:

—Install the IPX/SPX-Compatible Protocol, the client for Microsoft Networks, and the network adapter card driver.

—Restart the system, and add the HP JetAdmin service.

Technical Assistance

If you have questions about the printer or the NIC, the retailer from whom you purchased the printer may be able to answer them. Kodak provides retailers with additional technical information.

Kodak Customer Assistance Center

Contact the Kodak Customer Assistance Center if you:

Part No. 6B4389 June 1999 9-7