Manuals / Kodak / Computer Equipment / Printer

Kodak 8670 Troubleshooting, have questions about your warranty want to know where to get service

Models: 8660 8670

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Troubleshooting

•have questions about your warranty.

•want to know where to get service.

•have questions about the printing software.

In the US, call 1-800-235-6325 from 9:00 a.m. to 8:00 p.m. Eastern Standard Time on regular business days. Refer to the Operator’s Guide for telephone numbers outside the United States.

9-8	Part No. 6B4389 June 1999

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Kodak 8670 Troubleshooting, have questions about your warranty want to know where to get service, Part No. 6B4389 June

Contents

KODAK PROFESSIONAL 8660/8670 PS Thermal Printer Network Interface GuidePart Number 6B4389 Page Networked Platforms Supported NIC Identiﬁcation EK Cat #Protocols Supported NIC Interfaceso o o o Faceplate - Reset/Conﬁguration Page Push-button SwitchFaceplate - 10baseT/100baseTX Network Cable Connector o o o o oNIC Conﬁguration Utilities Quick Confiruration Reference GuideNIC Pre-installed in Printer? Printer/NIC Installation and Conﬁguration OverviewStep 2 Gather Necessary Hardware & Software Components 3 Using Configuration Utilities Contents2 Installing the Hardware 1 Introduction5 Microsoft Peer to Peer Print Services NetBEUI 4 Configuring Servers and Workstations for PrintingContents Troubleshooting Configuring for TCP/IP8 Configuring for AppleTalk Networks Part No. 6B4389Appendix B Command Summary Appendix A NIC ServicesIndex About this Guide Features1 Introduction About the Network Interface CardCompliance ProtocolsNetwork Operating System Compatibility Getting HelpStep 3 Install the NIC in the printer Overview of Installing and Conﬁguring the N ICIs the NIC installed in the printer? Step 5 Configure server Novell, Windows NTStep 2 Gather the necessary components Step 3 Install the NICStep 1 Assess your network and printing environments IntroductionStep 5 Configure the print servers Step 4 Configure the NIC from the desired platformNIC Configuration Utilities Step 6 Configure the printer on the workstationsIntroduction Step 7 PrintingPart No. 6B4389 June Static Electricity Precautions 2 Installing the HardwarePackage Contents Requirements Installing the NIC in an 8660 PrinterInstalling the Hardware Page Installing the NIC in an 8670 PS Printer 6. Remove the slot cover, and set it aside Installing the Hardware3. Remove the ﬁve screws on the back of the printer 7. Remove the NIC from the antistatic bag13. Replace the back panel screws you removed o o o o Installing the Ethernet CablePrinting a Test Page o o o o oConﬁguring the NIC Additional Mechanisms for Establishing an IP Address 3 Using Conﬁguration UtilitiesUsing a Web Browser to Conﬁgure the NIC Using Configuration UtilitiesService Names Using Configuration UtilitiesTCP/IP Examples of Configuration ScreensUsing Configuration Utilities Part No. 6B4389 Novell Netware NetBEUIUsing Configuration Utilities June3-6 Part No. 6B4389 AppleTalkUsing Configuration Utilities JunePart No. 6B4389 Using Configuration UtilitiesJune Using the XAdmin Utility Using Configuration UtilitiesPart No. 6B4389 Using Configuration UtilitiesThe following screens illustrate XAdmin interface feat ures June3-10 Part No. 6B4389 Using Configuration UtilitiesJune June Using Configuration UtilitiesPart No. 6B4389 3-11Using XConﬁg Utility Using Configuration UtilitiesPart No. 6B4389 Using Configuration Utilities3. Enter Access at the # prompt for the password JuneTelnet Conﬁguration Utility Any Platform Using Configuration Utilities3. Type Help for further assistance Using Configuration Utilitiestelnet IP Address 2. Enter Access as the password Part No. 6B4389Connecting the NIC Serial Conﬁguration Port to a Console Terminal Using Configuration UtilitiesConﬁguring the NIC from the Printer’s Display Panel Using Configuration UtilitiesUsing Configuration Utilities 2Resets the NIC for parameter changesAdditional Mechanisms for Establishing an IP Address Enabling IP access using ARPUsing Arp on Unix Systems Using Configuration UtilitiesUsing BOOTP to Configure the IP Address Using rarp to Configure the IP AddressUsing Configuration Utilities Using Configuration Utilities 255.255.255.0 for class C networks 255.255.0.0 for class B networksUsing Configuration Utilities pingNovell Servers 4 Conﬁguring Servers and Workstations for PrintingAdobePS Drivers and Export Modules Windows NT 4.0, Windows 2000 Servers and WorkstationsWindows for Work Groups Configuring Servers and Workstations for PrintingUnix Servers and Workstations Windows 95/985 Microsoft Peer to Peer Print Services NetBEUI Workstation Networking Software for Peer to Peer ServicesSetting up a Kodak PostScript Printer for Windows 95/98 Microsoft Peer to Peer Print Services NetBEUIMicrosoft Peer to Peer Print Services NetBEUI 3. Browse the network for your Kodak printerSetting up a Kodak PostScript Printer for Windows NT Microsoft Peer to Peer Print Services NetBEUIMicrosoft Peer to Peer Print Services NetBEUI 1. Select Entire Network If KODxxxxxxp1 does not already appearAdobePS Setup Utility for Windows NT Microsoft Peer to Peer Print Services NetBEUIMicrosoft Peer to Peer Print Services NetBEUI Part No. 6B4389 JuneMicrosoft Peer to Peer Print Services NetBEUI Part No 6B4389 JuneVeriﬁcation of AdobePS Driver Microsoft Peer to Peer Print Services NetBEUISetting up Windows 95/98/NT to Export Kodak Raster Files Microsoft Peer to Peer Print Services NetBEUIBefore You Begin 6 Novell NetWareConﬁguring for a Novell NetWare Network Queue server mode also called printer server or PSERVER modeNIC Operating Modes with Novell NetWare Novell NetWareNovell Queue and Printer/NIC Association Using XAdmin or XConfig Novell Queue and Printer/NIC Association Using JetAdminNovell NetWare Conﬁguring for NDS Using JetAdmin or XAdmin Conﬁguring for NDS Using NWAdminNovell NetWare PCONSOLE Conﬁguring for NDS Using PCONSOLE and XConﬁgNovell NetWare SET NETW NPRINTER pserver number ON service SET NEW RESCAN EXIT XConfigAXCONFIG SET NETW NPrinter KOD1PS 3 ON KOD 00C3E4 P1 SET NETW RESCAN EXITPConsole Conﬁguring for Queue Server Mode using PCONSOLE and XConﬁgNovell NetWare SET NETWARE SERVER servername ENABLED AXCONFIG or AXCONFIG ppsnamePpsname is the name of the NIC. The default name is XConﬁgMacintosh 7 Conﬁguring for TCP/IPWindows UnixConﬁguration Summary Configuring for TCP/IPNetworking Software for TCP/IP Novell Netware Servers Conﬁguring TCP/IP LPR Printers on NT Systems Configuring for TCP/IPInstalling the Printing Software for PostScript Printing 8670 Printer Installing the Printing Software for Windows NT SystemsInstalling the Export Module for Raster Printing 8660/8670 Printers Configuring for TCP/IPPart No. 6B4389 Configuring for TCP/IP2. When prompted for the type of connection, select Local Printer JuneNot Shared if you will be printing from this NT workstation Configuring for TCP/IP4. When prompted for a printer port, choose LPT1 5. Select Part No. 6B4389 JuneConﬁguring an LPR Printer on NT Systems Configuring for TCP/IPConfiguring for TCP/IP Part No. 6B4389 JuneConfiguring for TCP/IP 6. Click on OK, and then click on CloseConfiguring for TCP/IP 12. Select Yes to print a test page, and click on Finish16. Select the new LPR printer Configuring for TCP/IP17. Use the pulldown menu to select the printer’s document defaults NOTE Make selections consistent with the media for your printerAdding the Kodak Printer to the Host Table Setting Up the Remote PrinterConﬁguring Unix Systems for TCP/IP Printing Assigning a Print QueueSetting Up the Remote Printer for IBM RS/6000 AIX Systems Modifying the /etc/printcap File to Set Up the Remote PrinterSetting Up the Remote Printer for HP/UX Systems Configuring for TCP/IPConfiguring for TCP/IP Setting Up the Remote Printer for IBM RS/6000 AIX SystemsRequested Information Setting Up the Remote Printer for SCO Unix ConfigurationsOther Systems Configuring for TCP/IPCreating a Spool Directory Configuring for TCP/IPPrinter and NIC Installation 8 Conﬁguring for AppleTalk NetworksChanging the Printer’s Name Configuring for AppleTalk NetworksFinding the Printer’s Name in the Chooser Changing the Printer’s ZoneWIndows NT Systems vs AppleTalk Cautions and Limitations using NT AppleTalkConfiguring for AppleTalk Networks Page NIC Start-up Sequence 9 TroubleshootingNIC Factory Defaults NIC LEDsNetworking Component Checks Protocol ChecksTroubleshooting Intermittent Problems TCP/IP TroubleshootingPart No. 6B4389 June NetWare Troubleshooting AppleTalk Troubleshooting Windows NT TroubleshootingPeer to Peer using IPX Windows Peer-to-Peer TroubleshootingPeer to Peer using NetBEUI Technical Assistancehave questions about the printing software Troubleshootinghave questions about your warranty want to know where to get service Part No. 6B4389 JuneAppendix A NIC Services OverviewNo. String Environment/ProtocolBOT/EOT Strings DeﬁnitionDeﬁnition FiltersNo. String Filter NoPage Appendix B Command Summary General Server CommandsAppendix B Command Summary Set service BOT string to nn. Refer to Appendix B TCP/IP Commands NetWare Commands AppleTalk Commands SHow APpletalk Shows AppleTalk parameters Appendix B Command SummarySET SERVice servicename RECEIVE ENIDIS Part No. 6B4389Page Index NumericsIndex Page Page Names Service Page Page Page NIC from 3-2 Web site 1-2 Windows Windows 95 Peer-to-Peer Troubleshooting Windows 95/98 June Zone Changing for printerPart No. 6B4389 Index-11Page Page Part No. 6B4389 6/99 EASTMAN KODAK COMPANY Rochester, New York KODAK CANADA INCToronto, Ontario M6M Canada Eastman Kodak Company