Where to Get Help for U.S. and Canadian Users
Epson America provides local customer support and service through a nationwide network of authorized EPSON dealers and Service Centers.
EPSON also provides the support services listed below through EPSON Connection.SM U.S. users can call (800)
❑Assistance in locating your nearest Authorized EPSON Reseller or Service Center
❑Technical assistance with the installation, configuration, and operation of EPSON products
❑EPSON technical information library fax service
❑Product literature with technical specifications on EPSON’s current and new products
❑Customer Relations.
You can purchase supplies, parts, documentation, and accessories by calling EPSON Accessories at (800)
When you call for technical assistance, be ready to identify your system and its configuration, and describe any error conditions to the support staff.
If you need help with any software program you are using, see the documentation that came with that program for technical support information.
Introduction 5