Use a higher quality paper. Also, check that the Media Type setting in the driver is selected for the type of paper loaded. If you are using 720-dpi resolution, be sure to load special coated 720-dpi paper. Always use this special paper when printing at 720 dpi.

Check that the paper thickness lever is set correctly for the type of paper. (See “Loading Envelopes and Heavy Paper” in Chapter 3 for more information.) Faint printouts can result if you print on plain paper when the paper thickness lever is set for thick paper.

Check whether your paper is moist or damp. Ink jet printers are sensitive to moisture absorbed by paper. Do not store paper in damp or humid places.

Check whether economy printing mode is on. To turn off this mode, press the Economy/Condensed button until the Economy light goes off.

You might not be printing on the right side of the paper. Flip the paper so the side that was down is up and reload it.

Vertical lines do not align or you see white banding.

Calibrate your printer as described in Chapter 1.

Printing starts too high or too low on the page, or the page length is not what you expect.

Use your software program to adjust the top and bottom margins. Change the number of lines per page in your software.

The page length setting may not match the length of the paper loaded in the printer. Change the page length setting within your software to match the paper you are using.

Maintenance and Troubleshooting 4-9