5.If paper is caught in the paper eject area, gently pull it out of the printer.

6.Close the printer cover.

7.Turn on the printer to move the print heads to the correct positions.

8.Adjust the left and rear paper edge guides.

If you have frequent paper jams, try the following:

❑Use a higher-quality paper, one that is not too thin or rough. Make sure it is suitable for ink jet printers. Also, thicker paper should be fed one sheet at a time. See Chapter 3 for more information about loading paper.

❑Fan the stack of paper before you load it.

❑Do not load too many sheets in the input tray. You can load up to 100 sheets of plain paper, 70 sheets of special coated paper, or 50 sheets of transparency film.

Paper feeding problems

If paper is not feeding properly, the most likely causes are the following:

❑Paper is curled or folded. Use flat, nondamaged paper.

❑Too many sheets are loaded in the input tray. Do not load more than 100 plain paper sheets or more than 70 special coated sheets.

❑The paper is too thin or thick. See Appendix B for exact specifications.

❑The edge guides are too tight or too loose. Adjust the edge guides for the size of the paper.

Maintenance and Troubleshooting 4-13