Print quality problems
Print quality problems can often be solved by cleaning the print heads as described earlier in this chapter. Note that it may take as many as three cleaning cycles to solve a print quality problem. If cleaning the print heads does not improve the print quality, try the following:
❑Check whether the ink cartridges are empty. Print a self test as described in Chapter 1. After the first page prints, the printer prints an entire page of text lines in various colors, including black, magenta, cyan, and yellow. If the black lines don’t print, replace the black ink cartridge; if the magenta, cyan, or yellow lines don’t print, change the color ink cartridge.
❑For color or complex grayscale images, turn on MicroWeave and turn off High Speed.
❑Use a
❑Make sure the Media Type setting matches the type of paper loaded in the printer.
If you’re printing a scanned image and the colors are not right, see if the problem can be fixed from your scanning software program.
If print quality does not improve, see the following specific items.
Printed output is not what you expect or is faint or blurred.
Clean one or both print heads as described earlier in this chapter.
Replace one or both ink cartridges.
Make sure MicroWeave is on and High Speed is off.