Problem Solving 114
Other problemsThe Remote Control does not workNothing appears on the external monitor
Check Remedy
Is the remote control light-emitting area pointing towards
the remote receiver on the projector when it is operated?
Point the remote control towards the Remote Receiver.
Operating range sp.19
Is the remote control too far from the projector? The operating range for the remote control is about 49 ft (15 m).
Is direct sunlight or strong light from fluorescent lamps
shining onto the Remote Receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the
remote receiver to Off from Remote Receiver in the configuration menu. sSettings Menu - Remote
Receiver p.71
Is the correct setting for the remote receiver selected? Check the Remote Receiver from the configuration menu. sSettings Menu - Remote Receiver p.71
Are the batteries dead or have the batteries been inserted
correctly?
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary.
Are the remote control ID and the projector ID matched? Make sure the ID for the projector you want to operate and the ID for the remote control match. To
operate all projectors by remote control regardless of the ID setting, set the ID switch on the side of the
remote control to Off. sp.55
Does Remote Control Type match the remote control that
you are using?
Check the Remote Control Type on the configuration menu. sExtended Menu - Operation -
Remote Control Type p.73
Is the optional remote control cable connected to the
remote control or to the projector's remote port?
When the remote control cable is connected, the remote control light-emitting area or the projector's
remote receiver are disabled. When not using the remote control cable set, disconnect it from the
remote control and the remote port.
Check Remedy
Are images input from a port other than the Computer or
BNC input port?
The only images that can be displayed on an external monitor are computer images from the Computer
or BNC input ports.