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CA (EN)
26Troubleshooting
Troubleshooting chart
Problem | Possible solutions | |
My cooktop does not | Check it is plugged in and there is power to the wall socket. | |
light. |
| |
The gas ignitors may be dirty. These can be easily cleaned with | ||
| ||
| a toothbrush and rubbing alcohol. | |
| The burner parts may not be located properly. Check the | |
| assembly and make sure the burner cap is sitting flat. | |
|
| |
| Check the gas supply valve is turned on and the supply to the | |
| house is working. Gas should be heard when you turn a burner | |
| on. | |
|
| |
My burner flames are | The burner parts may not be located properly. Check the | |
yellow/slow to start. | assembly and make sure the burner cap is sitting flat. | |
|
| |
| If you use bottled gas, this may indicate you are getting near | |
| the end of the bottle. | |
| Check that the burner parts are not blocked with water. | |
|
| |
| The gas pressure may not be correct, check with your service | |
| person/installer. | |
One of my burners has an | Check the burner parts are assembled correctly and that the | |
uneven flame. | burner cap is sitting flat on the burner. | |
|
| |
My cooktop is sparking. | Your cooktop thinks that the flame has gone out. This could be | |
| caused by drafts disturbing the flame eg using a down draft. | |
|
| |
| Check that the ignitor is clean and dry. | |
|
| |
| Your power supply may not be properly grounded or, in an | |
| older house, the correct wiring polarity may not have been | |
| observed. Check with your service person/installer. | |
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| |
The flame goes out at low | Gas supply pressure may be low, check with service person/ | |
settings. | installer. | |
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| |
| Low setting may be incorrect, check with your service person/ | |
| installer. |
