Operating Problems
Pressing POWER does not turn the machine on.
Is the power switched on at the wall?
Unplug the machine from the wall. Wait 60 seconds, plug back in and turn the power back on again.
Could your household power supply be at fault? Try plugging in another electrical appliance.
Pressing START / PAUSE does not start the fill.
Are both hot and cold faucet turned on?
Are the inlet hose screens blocked?
FILLING continuously.
Check that the machine is not siphoning.
NOT SPINNING properly.
Is the load out of balance? (Refer to pages 24, and 31).
Check the machine is level and does not rock.
It may have a suds
SPIN SPEED sounds slower than it should.
The clothes are unevenly distributed in the wash basket; your washer has compensated by lowering the spin speed.
Wrong WATER LEVEL when using Auto water level.
It may still be in the Auto fill mode (refer page 22).
Some loads do not suit Auto Water Level e.g. pillows, bedding, large bulky garments, manually select the water level. (Refer to page 23 to adjust the Auto fill level).
WASH WATER Temperature is not warm.
The Intuitive washer fills in two stages. The first phase of the wash fills with water at the temperature you have selected. The second phase of the wash uses cool water to finish the fill, so the final wash water temperature will be much cooler than the temperature you selected. (Refer Eco Active™ page 17).
Too many SOAP SUDS.
During the detergent activating part of an Eco Active™ wash the waterfall effect of the water generates generous amounts of foam. Check the foam level during the agitation phase of the wash. (Refer Detergent page 32).
Try using less detergent. Try a low sudsing, front loader detergent.
SMALL PUDDLE of water coming from under the machine.
The water level is too high for the amount of clothes. This has caused excessive splashing resulting in water spilling onto the floor. Use a lower water level.
Large bulky garments (e.g. pillows, comforter) can cause splashing. Wash on the COMFORTER lifecycle or the HANDWASH option. Manually select the water level to suit the load size.
If the problem persists refer to the service contacts on page 40.
(Before calling for help please locate the serial number of your washer on its back left corner).
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