Troubleshooting
Troubleshooting chart
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If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your Authorised Repairer or Customer Care.
Problem | Possible causes | What to do |
The oven does not work | No power. | Check that the mains power |
and the display is dark. |
| supply is turned on and there is |
|
| no power outage in your area. |
|
|
|
The oven does not work | The oven is set for automatic | See ‘Automatic cooking’ for |
but the display is lit. | cooking. | information. |
|
|
|
The lights do not come | The oven light bulb(s) have | Replace the light bulb(s). See |
on during cooking. | blown. | ‘Care and cleaning’ for |
|
| instructions. |
| The ‘Lights off’ option has been | See ‘User preference settings’ for |
| saved. | instructions on changing the |
|
| ‘Lights off’ option. |
|
|
|
The temperature | The control panel is locked. | Press and hold the select or |
indicator shows |
| cancel button to unlock the |
the dials and buttons are |
| control panel. |
unresponsive. |
|
|
|
|
|
A glass pane in the oven | Incorrect cleaning or the edge | You must NOT use the oven. |
door has cracked, | of the glass hitting against | Call your Authorised Repairer or |
chipped, or shattered. | something. | Customer Care. |
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