IP address and ending IP address must be the same.

If the network configuration is correct and it still doesn’t work, the DHCP service might not be working properly. Restart the storage system.

Problem: The users cannot access the storage system using FTP.

Resolution: Make sure that Enable FTP server is selected on the Network page and that the users are using the correct address for accessing the storage system.

If the network configuration is correct and the users are using the proper address and it still doesn’t work, the FTP service might not be working properly. Restart the storage system.

B.3 Troubleshooting DiskSafe Express

This section provides general information about common problems that you might have with DiskSafe Express and steps you can take to resolve them.

Note: If you need help from Technical Support, you might be asked to create a diagnostic file. For information about this procedure, refer to Creating a diagnostic file.

Problem: The disk that I want to protect isn’t listed.

Resoultion: DiskSafe Express does not support dynamic disks. These types of disks are automatically filtered from the list of disks that you can protect.

Problem: Authentication errors occur when I try to protect a disk.

Resolution:

•When adding a storage system, make sure that you’re using the correct name or IP address of the storage system. You can enter a storage system name only if that name is registered with a DNS server on your network.

•Make sure the computer is connected to the network and can otherwise access the storage system. To check the network connection, click Start Æ Run and type “cmd”. At the command prompt, type the following: “ping IP_address” where IP_address is the IP address of the storage system. If you do not see “Reply from...”, the problem is with your network.

•If the storage system already exists, select it in the list of backup locations and then click Remove. Then click Add to add it again. This resets the settings in the iSCSI initiator which might be causing the authentication problem.

110

Page 109 Page 111
Page 110
Image 110
Freedom9 4020 user manual Troubleshooting DiskSafe Express, 110
Page 109 Page 111

4020 specifications

The Freedom9 4020 is a cutting-edge network interface device designed for a variety of applications, ranging from home use to small business environments. This versatile device is praised for its robust performance, extensive connectivity options, and user-friendly features, making it an excellent choice for those seeking a reliable network solution.

One of the standout characteristics of the Freedom9 4020 is its advanced wireless capabilities. It supports dual-band Wi-Fi, allowing users to connect to both 2.4 GHz and 5 GHz frequencies. This feature ensures optimal performance by minimizing interference and maximizing speed, making it ideal for high-bandwidth tasks such as streaming and gaming.

In terms of connectivity, the Freedom9 4020 is equipped with multiple Ethernet ports, enabling wired connections for devices that require stable and fast internet access. These ports support Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power supplies for each connected device. This is particularly beneficial in settings where devices like IP cameras or VoIP phones are deployed.

Another key feature is the device's support for advanced security protocols. The Freedom9 4020 utilizes WPA3 encryption, providing enhanced protection for connected networks. This is crucial in today’s environment, where cybersecurity threats are increasingly prevalent. The device also includes features like a built-in firewall and VPN support, enabling secure remote access for users.

The Freedom9 4020 is designed with scalability in mind. Organizations can seamlessly integrate it into existing networks and expand as their needs grow. This flexibility makes it suitable for various applications, from home automation systems to small business networks.

The user interface is intuitive, featuring a web-based management platform that allows users to monitor and control their network easily. This system provides real-time insights into network performance, making troubleshooting straightforward.

Overall, the Freedom9 4020 stands out as a versatile and powerful networking solution. With its robust wireless performance, extensive connectivity options, strong security features, and user-friendly interface, it meets the demands of modern users looking for reliability and efficiency in their network devices.
Top Page Image Contents