1.6Shipping Damage Claim Procedure
What to do if your equipment arrives damaged:
Please note that this equipment was carefully inspected and packed by skilled personnel before leaving the factory. Frymaster does not assume responsibility for damage or loss incurred in transit. The freight company assumes full responsibility for safe delivery upon acceptance of the equipment.
1.File Claim for Damages Immediately—Regardless of extent of damage.
2.Visible Loss or Damage—Be sure this is noted on the freight bill or express receipt and is signed by the person making the delivery.
3.Concealed Loss or Damage—If damage is unnoticed until equipment is unpacked, notify the freight company or carrier immediately and file a concealed damage claim. This should be done within 15 days of date of delivery. Be sure to retain container for inspection.
1.7Service Information
For non-routine maintenance or repairs, or for service information, contact your local Frymaster Authorized Service Center (FASC). Service information may also be obtained by calling the Frymaster Technical Services Department (1-800-24FRYER) or by e-mail at service@frymaster.com. The following information will be needed in order to assist you efficiently:
Model Number_________________________
Serial Number _________________________
Voltage ______________________________
Nature of the Problem ___________________
____________________________________
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RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.
