Problems and Solutions

Problem

 

Solution

No sound in movie

Playback volume is too low: Adjust playback volume (P124).

The microphone was obstructed: Hold the camera correctly during recording (P2, 26).

playback.

The speaker is obstructed: Hold the camera correctly during playback (P2, 26).

 

Selected pictures are not

Some of the pictures selected for deletion are protected. Remove protection using the device with

deleted.which it was originally applied (P117).
File numbering is

The battery-chamber cover was opened while the camera was on. Turn the camera off before

unexpectedly reset.

opening the battery-chamber cover.
Connections/Miscellaneous

Problem

 

Solution

 

The camera is not properly connected: Connect the camera properly (P85).

 

An A/V cable was connected during movie playback: Connect the camera once movie play-

 

 

back has ended.

No picture or sound.

Input on the television is set to “TV”: Set input to“VIDEO”.

 

The camera is not set to the correct video standard: Match the camera QVIDEO SYS-

 

 

TEM setting to the TV (P130).

 

The volume on the TV is too low: Adjust the volume.
No color.Match the camera QVIDEO SYSTEM setting to the TV (P130).

The computer does not

Be sure the camera and computer are correctly connected (P96).

recognize the camera.

 

 

Can not transfer RAW or

Use the bundled software to transfer pictures (P91).

JPEG fi les to computer.

 

 

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Troubleshooting