Fujitsu fi-5110EOXM 89

			5.2 Troubleshooting Checklist


Symptom	Check This Item		Remedy

Scanning does not	Is the USB cable connected		Connect the USB cable correctly. (When a
start.	correctly?		hub is used, check the hub’s power supply.)

	Does the	LED light	Disconnect and then re-connect the AC cable
	blink?		and AC adapter.

	Is ScanSnap Manager		If the "ScanSnap Manager" icon is not
	started?		displayed, from the Finder, select the installed
	(If ScanSnap Manager is		destination of ScanSnap (generally, "Applica-
	started successfully, the		tions" - "ScanSnap") - "ScanSnap Manager" to
	"ScanSnap Manager" icon		start up "ScanSnap Manager".
	and the triangle in
	the Dock menu appears.)

	Is ScanSnap Manager		Perform the following:
	running normally?		1. Disconnect and re-connect the AC cable
	(If ScanSnap Manager is		and AC adapter. If this does not change
	not running normally, the		the state, perform step 2.
	"ScanSnap Manager" icon		2. If a USB hub is being used, directly
	in the Dock menu becomes		connect ScanSnap to your computer.
	.)		If this does not change the state, perform
	.)		step 3.
			3. Restart your computer.
	Depending on the		If none of the above operations resolves the
	computer, if it goes into the		problem, uninstall and re-install ScanSnap
	sleep mode before turning		Manager.
	off the power, the scanner
	may not be recognized
	shortly after the power is
	turned on back.

	Is the "Scan and Save Set-		Close the "Scan and Save Settings" window,
	tings" window still		and restart scanning.
	displayed?

Vertical lines appear in	Is the inside of the ADF		Clean the inside of the ADF following the
the scanned image.	dirty?		instructions in "6 Daily Care" (page 77).
the scanned image.

The scanned image	Is the document loaded		Load the document correctly.
shifts or is distorted.	correctly?
shifts or is distorted.

The scanned image is	In B&W scanning, is the		Adjust "Brightness" at [Scanning] - [Option...]
too light or too dark.	setting "Brightness" (Black		in the "Scan and Save Settings" screen.
too light or too dark.	and White scanning only)
	and White scanning only)
	set to extremely Light or
	Dark?

5

Troubleshooting

ScanSnap fi-5110EOXM Operator's Guide		73

Contents

Color Image Scanner Page Introduction ■ Note, Liability ■ Preface ■ Safety Precautions Flow of Operations Loading Documents Changing Scan Settings Uninstalling Supplied Programs Clearing Document Jams Cleaning Materials Replacing Consumables Appendix A Installation Specifications FCC declaration Canadian DOC Regulations Bescheinigung des Herstellers / Importeurs International ENERGY STAR® Program Use in High-safetyApplications About the use of mercury Trademarks How Trademarks Are Indicated In This Manual Manufacturer Safety Precautions Warning Indications Used In This Manual Symbols Used In This Manual About the Warning Label Screen Examples In This Manual About Maintenance ■Safety Precautions Do not touch the AC cable with wet hands Do not damage the AC cable Use only specified AC cables and connector cables Wipe any dust from the power plug Do not use the scanner if you smell strange odor Turn the scanner OFF if it is damaged Do not put liquids inside the scanner Do not touch the inside of the scanner unless necessary Do not install the scanner on unstable surfaces Firmly insert the power plug Do not block the ventilation ports Do not place heavy objects or climb on top of the scanner Before moving the scanner, disconnect the power plug from the power outlet Protect the scanner from static electricity Do not use aerosol sprays near the scanner Avoid any contact when scanner is in use Do not install the scanner in the direct sunlight Before You Start Using Your Scanner 1.1Names and Functions of Parts ■Front Side ■Operation Button ■Rear Side Page Connecting ScanSnap 2.1Installing ScanSnap ■Before Installing ScanSnap ■Installing Adobe Acrobat Page Page ■Installing ScanSnap Manager Page Page Page Page Page 2.2Connecting ScanSnap to your Computer ■Connecting the AC Adapter ■Connecting the USB Cable Page Basic Scanner Operations 3.1Flow of Operations ■Preparation Page ■Scanning documents Page Page ■Turning the Scanner ON/OFF ■End of Operation 3.2Scanning Different Document Types Page 3.3Loading Documents ■How to load documents Page Page 3.4Changing Scan Settings Page Page [Application] tab Page Page [Save] tab Page [Scanning] tab Page Page [File option] tab Page [Paper size] tab Page Page [Compression] tab About the size of image data 3.5Various settings according to your needs ■Scanning only one side of a document Page ■Scanning color document in black and white ■Skipping blank pages Page ■Correcting skewed documents Page ■Rotating the page view of a PDF file Page ■Saving scanned images in multiple files Page ■Merging scanned images into one PDF file Page ■Converting scanned images to searchable text with OCR Uninstalling ScanSnap 4.1Uninstalling Supplied Programs ■To uninstall ScanSnap Manager in Mac OS X ■To uninstall ScanSnap Manager in Mac OS X v10.3/v10.4 Page Troubleshooting 5.1Clearing Document Jams Page 5.2Troubleshooting Checklist Page Page Page Page Daily Care 6.1Cleaning Materials 6.2Cleaning the Scanner Exterior & Stacker 6.3Cleaning the Inside of the Scanner Page Page Page Page Replacing Consumables 7.1Replacing Consumables ■Part Nos. and Replacement Cycles of Consumables Page 7.2Replacing the Pad ASSY Page Page Page 7.3Replacing the Pick Roller Page Page Page Page Page Page Appendix A Installation Specifications Page Index Page Repairs Page ScanSnap fi-5110EOXMOperator’s Guide