5.2 Troubleshooting Checklist

 

 

 

 

 

 

Symptom

Check This Item

Remedy

 

 

 

Scanned images are

When "Allow automatic

Select [Setting...] - [Scanning] tab and click

not displayed on the

blank page removal" is

the [Option...] button. Then clear the "Allow

screen (when"Allow

enabled, almost blank

automatic blank page removal"

automatic blank page

documents with only a few

checkbox.

removal" is enabled).

characters may be

 

 

accidentally recognized as

 

 

blank pages and removed

 

 

from the scanned image

 

 

data.

 

 

 

 

Scanned images are

Are the documents fed into

The "Allow automatic image deskew" function

skewed (when "Allow

the ADF with a skew of +-5

can correct skewed images up to +-5 degrees.

automatic image

degrees?

Load the document onto the scanner so that

deskew" is enabled).

 

the document skew does not exceed this limit.

 

 

 

 

Depending on the contents

Refer to " Allow automatic image deskew."

 

of the document, the

(page 42)

 

automatic image deskew

 

 

may not work properly.

 

 

 

 

(*1): To confirm whether the scanner is connected with USB1.1 or USB2.0, click and hold the ScanSnap

icon

, select [Help] - [About ScanSnap Manager], then click [Detail] button on [Version

Information] window. [USB type] is displayed in [Scanner information].

(*2): "Multi-feed" is a phenomenon where two or more sheets are fed into the scanner at the same time.

*Visit our Web site for your reference. Other useful information will be posted on the FAQ at the following Web site.

http://scansnap.fujitsu.com/

5

Troubleshooting

ScanSnap fi-5110EOXM Operator's Guide

 

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