Symptom | Check this item | Remedy | |
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|
| |
Paper is not fed (pick error | Do the documents satisfy the "Docu- | Use the documents that satisfy the "Document | |
occurs frequently, or docu- | ment Quality" and the "Multi feed | Quality" and the "Multi feed Detection Condi- | |
ment stops midway). | Detection Conditions" in the chapter 6 | tions" in the chapter 6 of the | |
| of the | Guide. | |
| Is the Pick roller dirty? | Clean the Pick roller. Refer to Operator's Guide in | |
|
| "3.3. Cleaning the ADF". | |
| Is the Pick roller worn out? | Change the Pick roller. Refer to Operator's Guide | |
|
| in "4.3. Replacing the Pick Roller". | |
| Is there any dirt or dust in the document | Remove any dirt or dust from the document feed | |
| feed path? | path. | |
The generated images are | Are the Feed rollers dirty? | Clean the Feed rollers. Refer to Operator's Guide | |
elongated. |
| in "3.3. Cleaning the ADF". | |
| Have you adjusted the scan scale? | For Windows 98, Windows Me, Windows 2000, | |
|
| WindowsXP, select "Scanners and Cameras" in | |
|
| the control panel, then click the [Device Set] tab | |
|
| to adjust scale. | |
|
| For Windows 95, Windows NT 4.0, right click the | |
|
| Scanner Control Center in the task tray, select | |
|
| [Options] and adjust the scan scale. | |
|
|
| |
There is a shadow on the | Are the Feed rollers dirty? | Clean the Feed rollers. Refer to Operator's Guide | |
leading edge of the gener- |
| in "3.3. Cleaning the ADF". | |
ated image. |
|
| |
Have you adjusted the offset (the scan- | For Windows 98, Windows Me, Windows 2000, | ||
| |||
| ning starting position)? | WindowsXP, adjust the | |
|
| [Scanners and Cameras] in the control panel. | |
|
| For Windows 95, Windows NT 4.0, right click the | |
|
| Scanner Control Center, select | |
|
| scan Setting] and adjust the offset. |