Fujitsu fi-5120C, fi-5220C Symptom: Multi feed errors occur frequently, fi-5120C / fi-5220CImage Scanner Operator Guide

fi-5120C / fi-5220C Image Scanner Operator Guide

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6.3 Remedying Typical Troubles

Symptom: Multi feed errors occur frequently.

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Do the documents satisfy the conditions described in "7.2 Document Quality"?

YES

Use documents that satisfy the requirements. (*1)

When the multi feed detection is ON, are the		Satisfy the multi feed detection conditions. (*2)
multi feed detection conditions satisfied?(*2)		Satisfy the multi feed detection conditions. (*2)
multi feed detection conditions satisfied?(*2)
	NO

YES

Were the documents fanned before loaded		Fan the document before loading, or reduce
onto the ADF paper chute?		the number of sheets of the documents.
	NO

YES

Have you scanned a very thick paper or plastic document?

YES

When scanning documents like this, disable the multifeed detection.

Have the documents just been printed out on a copier or laser printer?

YES

Fan the documents 3 or 4 times to remove static electricity from the paper.

	Is the document stack 5 mm or less?	Reduce the number of sheets of the document.
	Is the document stack 5 mm or less?	(*3)
		(*3)

YES

Are all the consumables (Pick roller and Pad ASSY) installed correctly?

Correctly install the consumables if needed.