Fujitsu fi-5120C, fi-5220C Symptom: Paper jams occur frequently, fi-5120C / fi-5220CImage Scanner Operator Guide

fi-5120C / fi-5220C Image Scanner Operator Guide

TROUBLE SHOOTING

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6.3 Remedying Typical Troubles

Symptom: Paper jams occur frequently.

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Do the documents satisfy the conditions described on "7.2 Document Quality"?

NO

YES

Use documents that satisfy the quirements. (*1)

Is there any debris in the ADF?		Clean the ADF or remove debris from the ADF.
		(*2)
	YES
NO

Are all the consumables (Pick roller and Pad		Correctly install the consumables (Pick roller
ASSY) installed correctly?		and Pad ASSY), if needed. (*3)
	NO
YES

Is any of consumables (Pick roller, Pad ASSY) dirty?

NO

Is any of consumables (Pick roller and Pad ASSY) worn out? (Check the consumable counter)

NO

If you cannot solve the problem after taking measures, check the items in "6.4 Items to

check before contacting the dealer where you

bought the scanner" and contact the dealer or

an authorized FUJITSU scanner service provider.

Clean the dirty consumable. (*2)

YES

Replace the consumable, if needed. (*3)

YES

*1) For details on requirements, see "7.2 Document Quality".

*2) For details on how to clean the ADF, see "4.3 Cleaning the ADF".

*3) For details on how to attach the consumables, see "5 REPLACING CONSUMABLES".