fi-5120C / fi-5220C Image Scanner Operator Guide

TROUBLE SHOOTING

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6.3 Remedying Typical Troubles

Symptom: Pickup errors occurs frequently.

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Do the documents satisfy the conditions described on "7.2 Document Quality"?

NO

YES

Use documents that satisfy the quirements. (*1)

Were the documents fanned before loading on ADF paper chute?

NO

YES

Fan the document before loading, or reduce the number of sheets of the documents.

Are all the consumables (Pick roller and Pad

Correctly install the consumable(Pick roller and

ASSY) installed correctly?

Pad ASSY), if needed. (*2)

NO

YES

Is any of consumables (Pick roller, Pad ASSY) dirty?

NO

Is any of consumables (Pick roller and Pad ASSY) worn out? (Check the consumable counter)

NO

If you cannot solve the problem after taking measures, check the items in "6.4 Items to

check before contacting the dealer where you

bought the scanner" and contact the dealer or

an authorized FUJITSU scanner service provider.

Clean the dirty consumable. (*3)

YES

Replace the consumable, if needed. (*4)

YES

*1) For details on requirements, see "7.2 Document Quality".

*2) For details on how to install the consumables, see "5 REPLACING CONSUMABLES".

*3) For details on how to clean the consumables, see "4.3 Cleaning the ADF".

*4) For details on how to replace the consumables, see "5 REPLACING CONSUMABLES".