User response: | 1. Check the power supply of the scanner or connection with PC. |
2.Close other application or “Scanner and Camera” in [Control Panel]
•An
Cause: | A fault occurred during the scan operation of the image scanner. |
| There may be a fault in the image scanner itself. |
User response: | Turn off the power of all devices, then turn on the power of the |
| computer before turning on the scanner and retry scanning. If the |
| error still occurs, contact the retail store where the image scanner was |
| purchased, or the nearest service center. |
•Scanner is turned OFF. Data source processing is closed. Turn ON the scanner and
Cause: | Scanner may be turned OFF during scanner use. |
User response: | Turn ON the scanner and |
•Paper jammed in the ADF.
Cause: | A paper jam occurred in the device. |
User response: | Turn off the power of the device, then remove the paper from inside |
| the device. Removing the paper by using excessive force will result |
| in device failure, so be careful. |
| When the paper jam occurs repeatedly, clean inside of the scanner. |
•The ADF is open. Close the ADF and set the document on ADF paper chute or Hopper.
Cause: | The ADF cover is open. |
User response: | Close the ADF cover, and set the document on ADF paper chute or |
| Hopper. |
•No paper on ADF paper chute or Hopper.
Cause: | Although ADF was selected as the paper feeding method, no paper is |
| found on ADF paper chute or Hopper. |
User response: | Select another paper feeding method or set the document on ADF |
| paper chute or Hopper. |
•The ADF is open, or No paper on ADF paper chute or Hopper.
Cause: | The ADF cover is open, or there is no paper on ADF paper chute or |
| Hopper. |
User response: | Close the ADF cover, or load paper. |
105