•Ink cartridge is not installed in the imprinter properly. Please check the installation and try again.
Cause: | The imprinter (Endorser) has no ink cartridge or the ink cartridge may |
| be mounted improperly. |
User response: | Check that the ink cartridge of the imprinter is mounted properly and |
| scan again. |
•Imprinting position is set out of paper. Please check the imprinting position and try again.
Cause: | Printing is not available because the printing part is outside the paper |
| width. |
User response: | Adjust the imprinter so that the printing part is settled within the paper |
| width. |
•A Hardware Alarm is detected in the Imprinter or Endorser option.
Cause:
User response:
Failure on Imprinter or Endorser.
Please check if the Imprinter or the Endorser is installed completely.
If the error occurs after checking the Imprinter or the Endorser, please contact the retail store where the product was purchased or the nearest service center.
•The Multifeed is detected.
Cause: | The papers are scanned with multifeeding. (One paper stuck to |
| another) |
User response: | Remove the papers stopped by multifeeding, and reset them. |
•Insufficient memory.
Cause:
User response:
There is not enough memory for tasks such as scanning and image processing. It is likely that a program is consuming a lot of GDI memory and/or there are too many applications and device drivers running in the background.
・Lower the resolution.
・Don’t use the following image processing settings: Automatic Page Size Detection Priority=4, Dropout Color=”None” and Image Rotation.
・Don't compress the file when saving it.
・Change the PC memory's caching mode.
・Increase virtual memory.
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