•Insufficient buffer memory size of scanner device for current scanning parameters. Please reduce the scanning area or the resolution, or install additional memory in the scanner.
Cause: | A memory option has not been installed in the image scanner. |
| Otherwise, a large area or resolution that is not supported by the |
| image scanner has been specified. |
| The memory inside the scanner may be insufficient due to the |
| excessive data size of the scanning image. |
User response: | Reduce the scanning area or resolution. Otherwise, install the |
| memory option. Refer to the User's Guide of the image scanner for |
| more information. |
| In color scanning, try to increase the data compression ratio. |
•The current parameter(s) is (are) not allowed. Please use (an)other parameter(s) and try scanning again.
Cause: | An incorrect value has been specified for the image scanner. The |
| problem may be due to an illegal combination with the specification |
| value from the application. |
User response: | Change the specification values. Then, try scanning again. |
•Irregular status is detected in scanner.
Cause: | A scanner fault such as a blown fuse or foreign matter in the scanning |
| section has occurred. |
User response: | ・ Restart the scanner. |
| ・ Confirm the cable connection. |
| ・ Clean inside of the scanner. |
| If the error persists, contact the retail store where the image scanner |
| was purchased or the nearest maintenance and service center. |
•Anomaly in the command for communicating with the scanner.
•Anomaly in communication with the scanner.
Cause: | The SCSI cable is not connected firmly or is disconnected. |
User response: | Confirm the cable connection. |
| If the cable is disconnected, replace the cable with new one. |
| If the error persists, contact the retail store where the image scanner |
| was purchased or the nearest maintenance and service center. |
•Hardware Error was detected. Carrier motor/sensor was broken or Shipping Lock is set in "Lock" position. Please refer to the user's manual for your scanner.
Cause: | The Shipping Lock may not be set in "Unlock" position. |
User response: | Check the Shipping Lock. |
| If the Shipping Lock is set in "Lock" position, set the Shipping Lock |
| in "Unlock" position referring to the user's manual for your scanner. |
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