Symptom

Check The Item Out

Resolution

 

 

 

The orientation of

Depending on the contents

For information about the "Allow automatic

scanned images is not

of the document, the

image rotation" checkbox, refer to "Correcting

displayed correctly

automatic image rotation

the orientation of scanned image" (page 60)

(when "Allow auto-

may not work properly.

 

matic image rotation" is

 

 

enable.)

 

 

 

 

 

Letters on the scanned

Have you scanned docu-

When small letters are squashed, select

images cannot be read.

ments written in small let-

"Excellent" in the Image quality drop-down list

 

ters?

on the [Scanning] tab of the "Scan and Save

 

 

Settings" window, and then re-scan the docu-

 

 

ment.

 

 

Note: If you scan the document in the Excel-

 

 

lent quality, the data size of the scanned

 

 

image increases and thus time required for

 

 

scanning is lengthened.

 

 

 

The document is not

Is the inside of the scanner

Clean the dirty locations.

fed properly or gets

dirty?

 

jammed.

 

 

 

 

 

The scanned image is

With "Automatic detection"

Neatly align the edges of paper sheets with

chipped/Slant lines are

being selected in the "Paper

Side Guide.

produced on the

size" drop-down list, was

* If you are scanning documents of mixed

scanned image/The

the document skewed dur-

paper sizes, marking the "Scan mixed paper

output image is wider

ing a scan?

size" checkbox [See "Scanning documents of

than the original.

 

different widths or sizes at a time" (page 62)],

 

 

carefully load smaller documents so that they

 

 

can be fed straight. If those documents cannot

 

 

be fed straight, it is recommended to scan only

 

 

documents of about the same size at a time.

 

 

 

(*1): To confirm whether the scanner is connected with USB1.1 or USB2.0, click and hold the mouse

button on the ScanSnap icon

, select [Help] - [About ScanSnap Manager], then click [Detail]

button on "Version Information" window. "USB type" is displayed in "Scanner and driver informa- tion."

(*2): The term "Multi-feed" refers to an error in which two or more sheets are fed into the scanner simul- taneously.

*The latest information, which is updated on an as-needed basis, is available at the FAQ corner of our website. Please visit the website at:

http://scansnap.fujitsu.com/

86