PROBLEM | PROBABLE CAUSE | CORRECTIVE MEASURES |
6) Print is too light or does not print. | a) Printing on wrong side of the paper. | a) Make sure paper is inserted to print on |
| b) Wrong type of printer paper. | the “shiny” side of the paper. |
| b) Paper must be thermal paper. | |
| c) Print head is dirty. | |
| c) Clean the print head by carefully | |
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| removing the Paper Cutter. Insert a clean |
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| piece of rough paper (a typical business |
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| card is ideal) between the print head and |
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| rear paper roller. |
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| CAUTION: Do not bend the print head; |
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| pressure on the rear paper roller will allow |
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| the card to be inserted. |
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7) Printer prints black lines. | a) Low batteries. | a) Replace batteries (Refer to page 4). |
| b) Bad battery connections. | b) Remove batteries and clean tabs with |
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| isopropyl alcohol (rubbing alcohol). |
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FOR MORE INFORMATION OR ASSISTANCE, CALL 1-301-733-9368
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