PROBLEM | PROBABLE CAUSE | CORRECTIVE EstimateS |
6) Print is too light or does not print. | a) Printing on wrong side of the paper. | a) Make sure paper is inserted to print |
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| on the "shiny" side of the paper. |
| b) Wrong type of printer paper. |
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| b) Paper must be thermal paper. |
| c) Print head is dirty. |
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| c) Clean the print head by carefully |
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| removing the Paper Cutter. Insert a |
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| clean piece of rough paper (a typical |
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| business card is ideal) between the print |
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| head and rear paper roller. |
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| CAUTION: Do not bend the print head; |
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| pressure on the rear paper roller will |
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| allow the card to be inserted. |
7) Printer prints black lines. | a) Low batteries. | a) Replace batteries (Refer to page 3). |
| b) Bad battery connections. | b) Remove batteries and clean tabs with |
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| isopropyl alcohol (rubbing alcohol). |
!FOR MORE INFORMATION OR ASSISTANCE, CALL 1-301-733-9368
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