Manuals / Whirlpool / Kitchen Appliance / Range

Whirlpool SS385PEB If You Need Assistance or Service, Before calling for assistance, Solution

Models: SS385PEB

1 39

Download 39 pages 39.08 Kb

Page 36

If You Need Assistance or Service

If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper voltage.

Range is not properly con- netted to gas supply.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Contact an authorized Whirlpool@ service technician to reconnect range to gas supply. (See Installation Instructions.)

The oven will not operate

Burner fails to light

A household fuse has blown or a circuit breaker has tripped.

Controls are not set correctly.

The flow of combustion and/ or ventilation air to the range is blocked.

The electronic control has not been set correctly.

A delayed start time has been set.

The power cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

Burner ports are clogged.

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around range.

Refer to pages 12-23 for setting the electronic control.

Wait for the start time to be reached.

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8).

Clean with a straight pin (see pages 31 and 34).

36

Image 36

Whirlpool SS385PEB warranty If You Need Assistance or Service, Before calling for assistance, PROBLEM Nothing will operate

Contents

Table of Contents Parts and Features Using Your Range z&zing CycleWarranty40 SELF-CLEANINGContents Thank you for buying a Whirlpool@ appliancePlease record your model’s information Important Safety Instructions General When using the cookto~ When using the ovenCare and cleaning ‘-@-#ii9 Before self-cleaningthe oven, remove broiler pan, broiler grid, oven racks and other utensils. Do not use your oven to clean miscellaneous parts unless you are instructed to do so in this Use and Care Guide READ AND SAVE THESE INSTRUCTIONSParts and Features Control panelUsing Your Range Usingburners Burner heat settingsCookware tips Home canning informationBurn, Fire, Explosion and Product Damage Hazard To protect your rangePositioning racks and pansRack placement for specific foods RACK POSITION To remove racksFor best air circulation One panTwo pans Three or four pansThe electronic oven controlCommand pads l When showing the time of day, theSetting the clock Using the electronic MinuteTimer TIMER ON/OFFUsing the Off/Cancel pad Audible signalsTo reset the Minute Timer To cancel the Minute TimerBaking/roasting Adjusting the oven temperature control Broiling To broil at a lower temperatureBroiling tips chartQ- o rackUsing the electronic MEALTIMER” control Energy saving tipsCOOK TIME To delay start and stop automatically STOP TIMEexample for 3 hours example for 7 OO stop timeNOTE If this step is not done, a tone will sound To cancel the MEALTIMEW” control setting ~l lThe oven vent The storage drawerBurn Hazard Removing the storage drawerThe anti-tipbracket To verify the anti-tipbracket is engagedPersonal Injury Hazard Using the Self-Cleaning Cycle How the cycle worksBefore you start Setting the controls To start the Self-Cleaningcycle now2.If you want to set another cleaning Personal Injury and Product Damage HazardTo delay the Self-Cleaningstart of cycleSpecial tips When the oven locksWien the Self-Cleaningcycle is completed When the oven reaches normalCaring for Your RangeSurface burner grates and reflector pans Lift-up cook-topSurface burners To cleanTo remove burners burnersRemoving the oven bottom To replace burnersTo remove ‘To replaceCleaning chart PART The oven light To replace the oven lightElectrical Shock and Personal Injury Hazard If You Need Assistance or Service PROBLEM Nothing will operateSOLUTION 1. Before calling for assistancePROBLEM POSSIBLE CAUSE yellow, or are noisy when turned offSOLUTION Cooking results are not what you expected3. If you need service PROBLEM The display shows “PF”SOLUTION 2. If you need assistanceWHIRLPOOL” Gas Range Warranty LENGTHOFWARRANlY WHIRLPOOL WILL PAY FORWHIRLPOOL WILL NOT PAY FOR PART NO. 229C402OPO30/4389353