If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper voltage.

Range is not properly con- netted to gas supply.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Contact an authorized Whirlpool@ service technician to reconnect range to gas supply. (See Installation Instructions.)

The oven will not operate

Burner fails to light

A household fuse has blown or a circuit breaker has tripped.

Controls are not set correctly.

The flow of combustion and/ or ventilation air to the range is blocked.

The electronic control has not been set correctly.

A delayed start time has been set.

The power cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

Burner ports are clogged.

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around range.

Refer to pages 12-23 for setting the electronic control.

Wait for the start time to be reached.

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8).

Clean with a straight pin (see pages 31 and 34).

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Whirlpool SS385PEB If You Need Assistance or Service, Before calling for assistance, Problem, Possible Cause, Solution

SS385PEB specifications

The Whirlpool SS385PEB is a built-in electric oven that combines innovative technology with convenience and style, making it a top choice for modern kitchens. With a sleek design and user-friendly interface, this oven delivers exceptional performance and functionality to meet the demands of any home cook.

One of the standout features of the Whirlpool SS385PEB is its generous capacity. With a spacious interior, this oven allows users to cook large meals easily, accommodating multiple dishes at once. This is particularly beneficial for families or those who enjoy entertaining guests. The ergonomic design ensures that the oven is easy to load and unload, enhancing the cooking experience.

Equipped with advanced cooking technologies, the Whirlpool SS385PEB offers an array of cooking modes, including traditional baking, broiling, and convection cooking. The convection setting circulates hot air throughout the oven, ensuring even cooking and reducing cooking times. This technology is ideal for baking cookies and roasting meats, providing consistent results every time.

The self-cleaning feature is another significant advantage of this oven. This function uses high temperatures to burn off food residues and spills, making cleanup hassle-free and efficient. The user-friendly controls allow for easy selection of cleaning cycles, ensuring that maintenance is simple even for busy households.

Energy efficiency is essential in today's appliances, and the Whirlpool SS385PEB does not disappoint. It is designed to consume less energy without compromising performance. Its eco-friendly features help reduce electricity bills and minimize environmental impacts, making it a wise choice for those looking to go green.

The oven also boasts an innovative temperature management system, which ensures precise temperature control for all cooking methods. This accuracy is vital for achieving optimal cooking results, particularly when preparing delicate dishes.

In terms of safety, the Whirlpool SS385PEB includes features such as a cool-touch door, ensuring that the exterior remains safe to touch during use. Additionally, the oven comes with a range of child lock options to prevent accidental operation, making it a great choice for families with young children.

In summary, the Whirlpool SS385PEB is a versatile electric oven that embodies convenience, efficiency, and innovation. Its spacious capacity, advanced cooking modes, self-cleaning capabilities, and energy-efficient design make it an outstanding addition to any kitchen. Whether you are an experienced chef or a casual cook, this oven is sure to elevate your culinary experience.