Magnum 6K32 & 6K32T Managed Switch

Installation and User Guide (12/05)

Product name

Serial Number (or Invoice Number)

Packing List Number (or Sales Order Number)

Date of installation

Failure symptoms, including a full description of the problem.

GarrettCom will carefully test and evaluate all returned products, will repair products that are under warranty at no charge, and will return the warranty-repaired units to the sender with shipping charges prepaid (see Warranty Information, Appendix A, for complete details). However, if the problem or condition causing the return cannot be duplicated by GarrettCom, the unit will be returned as:

No Problem Found.

GarrettCom reserves the right to charge for the testing of non-defective units under warranty. Testing and repair of product that is not under warranty will result in a customer (user) charge.

6.4Shipping and Packaging Information

Should you need to ship the unit back to GarrettCom, please follow these

instructions:

1.Package the unit carefully. It is recommended that you use the original container if available. Units should be wrapped in a "bubble-wrap" plastic sheet or bag for shipping protection. ( You may retain all connectors and this Installation Guide.)

CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing material. This material may cause electro-static shock damage to the unit.

2.Clearly mark the Return Material Authorization (RMA) number on the outside of the shipping container.

3.GarrettCom is not responsible for your return shipping charges.

4.Ship the package to:

GarrettCom, Inc.

47823 Westinghouse Dr.

Fremont, CA 94539-7437

Attn.: Customer Service

APPENDIX A: WARRANTY INFORMATION

GarrettCom, Inc. warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of shipment by GarrettCom.

During this warranty period, GarrettCom will repair or, at its option, replace components in the products that prove to be defective at no charge other

www . GarrettCom . com

55

Page 61
Image 61
GarrettCom Magnum 6K32T user manual Shipping and Packaging Information, No Problem Found