Monitor Problems

Table 4:

Problem

Probable Cause

Solution(s)

 

 

 

The monitor will

The power cord is not con-

Check the power cord and

not power-up.

nected to an AC outlet.

make certain it is connected to

 

 

a working AC outlet.

 

The monitor’s power

Make certain the switch is in the

 

switch is not in the ON

ON position.

 

position.

 

 

 

 

The monitor’s

The monitor’s contrast and

Adjust the brightness and con-

power light is on

brightness knobs are set

trast knobs until you can see

but nothing dis-

too low.

the display.

plays on the

 

 

screen.

 

 

 

The computer system is

Power-up the system.

 

not powered-up.

 

 

The monitor’s video cable

Check the video cable and

 

is not connected to the

ensure it is connected to the

 

system’s video port.

proper port.

 

The video cable’s connec-

Check the cable’s connector

 

tor has a bent pin.

and repair if necessary.

 

 

 

The characters

The monitor’s contrast and

Adjust the brightness and con-

on the screen are

brightness knobs are set

trast knobs until you can see

dim.

too low.

the display clearly.

 

 

 

The color moni-

The system was powered-

Exit from the WindowsMi-

tor displays the

up before the monitor.

crosoft Windows program

Microsoft Win-

 

<Alt> + <F4>, then reset the

dows application

 

system.

in black and

 

 

white.

 

 

 

 

 

Characters on the

The video cable is dam-

Check the video cable for bent

screen are gar-

aged.

pins or broken wires.

bage.

 

 

 

The video card is faulty.

Call Technical Support.

 

 

 

Common Problems 39