Gateway ALR 9000 Printer Problems, Table 5:

Printer Problems

Table 5:

Problem	Probable Cause	Solution(s)
The printer will	The power cord is not con-	Check the power cord and AC
not power-up.	nected to a working AC	outlet.
	outlet.
	The printer’s power switch	Check the switch.
	is not in the ON position.
The printer will	The printer is off-line.	Press the printer’s On-Line
not print.		switch and make certain the
		On-Line LED illuminates.
	The printer’s data cable is	Check the cable and make cer-
	not connected properly.	tain it is connected to the cor-
		rect port.
	The printer’s data cable is	Check the cable for bent pins or
	damaged.	broken wires.
	The port is bad.	Call Technical Support.
The printer prints	The printer’s data cable is	Check the cable and make cer-
garbage.	not connected properly or	tain it is connected properly and
	is damaged.	not damaged.
	The wrong data cable is	Make certain you are using the
	being used.	proper data cable.
(Serial printers)	The baud rate for the serial	Enter BIOS Setup and check
The printer will	port does not match that	the ports parameters. They
not print.	of the printer.	should reflect the printer’s set-
		tings.

40 Gateway ALR 9000 User’s Guide