CHAPTER 7: Troubleshooting

Recovering pre-installed software and drivers using Gateway Recovery Center

To recover specific drivers and software:

1Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens.

Important

If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see “Recovering pre-installed softwareand drivers using recovery discs” on page 127.

2To recover software that was pre-installed, click Programs, then click Application recovery.

- OR -

To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery.

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