www.gateway.com

Warning

To avoid bodily injury, do not attempt to troubleshoot your computer problem if:

Power cords or plugs are damaged

Liquid has been spilled into your computer

Your computer was dropped

The case was damaged

Instead, unplug your computer and contact a qualified computer technician.

Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

Make sure that your computer is nearby at the time of your call. The technician may have you follow troubleshooting steps.

Telephone numbers

Gateway offers a wide range of customer service, Customer Care, and information services.

Automated troubleshooting system

Service description

How to reach

 

 

Use an automated menu system and your telephone

800-846-2118

keypad to find answers to common problems.

(US and Canada)

 

 

Telephone numbers

You can access the following services through your telephone to get answers to your questions:

135