4.

Main board.

 

 

 

Hard disk drive has write error.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive.

 

 

 

Hard disk drive LED fails to light, but

1.

With the system power on, measure the voltage

system operates normally.

 

of hard disk LED connector.

 

2.

Hard drive LED cable.

 

 

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come

 

1.

CD/DVD-ROM drive

on but works normally.

 

 

 

 

 

 

 

CD/DVD-ROM drive LED flashes for

 

1.

CD/DVD-ROM may have dirt or foreign material

more than 30 seconds before LED

 

 

on it.

shutting off.

 

 

Check with a known good disc.

 

 

2.

CD/DVD-ROM is not inserted properly.

Software asks to reinstall disc.

 

3.

CD/DVD-ROM is damaged.

Software displays a reading CD/DVD

 

 

 

error.

 

 

 

 

 

 

 

CD/DVD-ROM drive cannot load or eject

 

1.

Disconnect all cables from CD/DVD-ROM drive

when the system is turned on and its

 

 

except power cable, then press eject button to

eject button is pressed and held.

 

 

try to unload the disk.

 

 

2.

CD/DVD-ROM drive power.

 

 

3.

CD/DVD-ROM drive

CD/DVD-ROM drive does not read and

 

1.

CD may have dirt or foreign material on it.

there are no messages are displayed.

 

 

Check with a known good disc.

 

 

2.

Ensure the CD/DVD-ROM driver is installed

 

 

 

properly.

 

 

3.

CD/DVD-ROM drive.

 

 

 

 

CD/DVD-ROM drive can play audio CD

 

1.

Ensure the headphone jack of the

but no sound output.

 

 

CD/DVD-ROM has an output.

 

 

2.

Turn up the sound volume.

 

 

3.

Speaker power/connection/cable.

 

 

4.

CD/DVD-ROM drive.

 

 

 

 

Video and Monitor

 

 

 

Video memory test failed.

 

1.

Remove all non-factory-installed cards.

Video adapter failed.

 

2.

Load default settings (if screen is readable).

 

 

3.

Main board.

 

 

 

 

Display problem:

 

1.

Monitor signal connection/cable.

- Incorrect colors

 

2.

Monitor

No high intensity

 

3.

Video adapter card

Missing, broken, or incorrect characters

 

4.

Main board

Blank monitor (dark)

 

 

 

Blank monitor (bright)

 

 

 

Distorted image

 

 

 

Unreadable monitor

 

 

 

Other monitor problems

 

 

 

 

 

 

 

Display changing colors.

 

1.

Monitor signal connection/cable

 

 

2.

Monitor

 

 

3.

Main board

 

 

 

 

Display problem not listed above

 

1.

Monitor"

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Gateway GT115 manual CD/DVD-ROM Drive, Video and Monitor