
CHAPTER 6: Troubleshooting
8To perform a recovery with data backup (recommended), click Recovery with automatic data backup, then click Next.
Important
Before your hard drive is recovered, your personal files will be automatically backed up to c:\backup.
- OR -
To perform a full factory recovery without data backup, click Full factory recovery, then click Next.
Caution
Continuing with the full factory recovery will delete everything on your hard drive. Make sure that you have backed up any important files you want to save.
9Click Yes, then click Next. The Factory image recovery window opens, which shows you the progress of the system recovery.
When recovery is finished, the Recovery is complete window opens.
10Click Finish, then click Restart. Your computer restarts in its original factory condition. You still need to reinstall any software that was not
If you selected Recovery with automatic data backup in Step 8, you can find your backed up files in c:\backup.
Recovering your system using the
Windows DVD
If you install a new hard drive or completely
To completely
1If you can still run Windows, back up your personal files, and create a set of software and driver recovery discs (if you have not already done so). For instructions, see “To create discs for recovering
2Insert the Windows DVD into one of your computer’s
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