CHAPTER 6: Troubleshooting
The diskette drive LED is lit continuously
•Remove the diskette from the drive. If the light stays on, try restarting your computer.
Display
The screen resolution is not correct
•Change the screen resolution from the Display Settings dialog box. For more information, see the “Customizing Windows” chapter in your online User Guide.
The computer is running, but there is no picture
•Adjust the brightness and contrast controls to the center position.
•If you are using an external display:
•Check the cable for bent or damaged pins.
•Make sure that the display is plugged in and turned on. If the display is turned on, the power LED should be lit.
•Make sure that the video cable is connected to the video port on your computer.
•Connect an external display that you know works to your computer.
•Reinstall the device driver.
The color is not uniform
•Make sure that the display warms up for at least
30 minutes before making a final judgment about color uniformity.
The text on the display is dim or difficult to read
•Adjust the brightness and contrast controls.
•Change the display settings. For more information, see the “Customizing” chapter in your online User Guide.
For more information about display types, see your display and video card documentation.
Help
For more information about changing the screen resolution, click Start, then click Help and Support. Type the phrase screen resolution in the Search Help box, then press ENTER.
DVD drives
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