CHAPTER 6: Troubleshooting

You want to change display settings to get better TV or DVD image quality

•Adjust the display device brightness, contrast, hue, and saturation. For more information, see the Gateway support Web site at www.uk.gateway.com or see the display’s user guide.

You need to burn programs that were recorded with your computer to a DVD using Media Center

•Media Center saves recorded programs in the DVR-MS format. You can burn a DVR-MS file to a DVD with DVD recording (burning) software and with Media Center itself.

You want to play recorded programs on other computers

•A DVR-MS file recorded to DVD can be replayed on another computer running Media Center or on any computer that has a DVD player and DVD decoder software (such as WinDVD). The non-Media Center computer must also have at least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update.

You get a “Download Error” message when Media Center tries to update the Program Guide

•You must be connected to the Internet to update the Program Guide. Make sure that your Internet account is set up and connected to the computer. For information about manually updating the Program Guide, see your online User Guide.

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