CHAPTER 6: Troubleshooting
Recovering pre-installed software and drivers
You can perform a partial recovery by recovering the software and device driversthat were pre-installed at the factory.If you need to recover software that did not come pre-installed on your system, you need to follow that software’s installation instructions.
You can recover pre-installed software and drivers from a set of recovery discs (you must create the discs) or by using Gateway Recovery Center.
Preparingforsoftware and device driver recovery
You can usually recover your pre-installed software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you will need to recover your pre-installed software and drivers using a set of software and driver recovery discs. Because these discs do not come with your computer, you should create your own set.
Caution
Although you may not be expecting to need recovery discs, we recommend that you prepare for any eventuality and create a set of recovery discs while you have the opportunity.
You should create a set of discs for recovering your pre-installed software and device drivers, in case you will need to use them later for a complete system recovery. (Your computer must have a recordable disc drive to perform this procedure.)