CHAPTER 6: Troubleshooting

5If you have enough blank discs of the specified type, click I have enough discs, then click Next. If you do not have enough discs, choose a different disc type, or click Cancel.

The disc recording begins. Label the discs as they are completed.

Important

Use a permanent marker to label each disc “Software and Driver Recovery,” along with a short description of which computer the discs are for. If you are recording multiple discs, as you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.

Tip

After a recovery disc is created, your computer names the disc Recovery13 for disc 1 of a 3-disc set, Recovery23 for disc 2, and so on.

6If multiple discs are required, insert the additional blank disks when prompted.

7When the process is finished, the Congratulations! window opens.

8Click Finish.

9Remove your final disc, then label all of the discs and store them in a safe place.

Recoveringpre-installed softwareand driversusing GatewayRecoveryCenter

To recover specific drivers and software:

1Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens.

Important

If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see “Recovering pre-installed software and drivers using recovery discs” on page 94.

92