Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem

 

Possible Causes

What To Do

Orange glow in

 

Defrost heater is on.

This is normal.

the freezer

 

 

 

Refrigerator has odor

 

Foods transmitting odor

Foods with strong odors should be tightly wrapped.

 

 

to refrigerator.

Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

Interior needs cleaning.

See Care and cleaning.

 

 

 

 

Door not closing properly

 

Door gasket on hinge side

Apply petroleum jelly to the face of the gasket.

 

 

sticking or folding over.

 

 

 

A door bin is hitting a shelf

Move the door bin up one position.

 

 

inside the refrigerator.

 

Moisture forms on

 

Not unusual during periods

Wipe surface dry.

outside of refrigerator

 

of high humidity.

 

Moisture collects inside

 

Too frequent or too long

This is normal for the beverage center.

(in humid weather, air

 

door openings.

 

carries moisture into

 

 

 

 

Due to the higher humidity in the

This is normal and may come and go as different food

refrigerator when doors

 

 

refrigerator, you may on occasion

loads and environmental conditions change. Wipe dry

are opened)

 

 

experience fog or small amounts

with a paper towel if desired.

 

 

 

 

of moisture in the refrigerator

 

 

 

compartment.

 

Interior light does

 

No power at outlet.

Replace fuse or reset the breaker.

not work

 

 

 

 

Light bulb burned out.

See Replacing the light bulbs.

 

 

 

 

 

 

Water on kitchen floor or

 

Cubes jammed in chute.

Poke ice through with a wooden spoon.

on bottom of freezer

 

 

 

Hot air from bottom

 

Normal air flow cooling motor.

 

of refrigerator

 

In the refrigeration process, it is

 

 

 

normal that heat be expelled in the

 

 

 

area under the refrigerator. Some

 

 

 

floor coverings are sensitive and

 

 

 

will discolor at these normal and

 

 

 

safe temperatures.

 

Refrigerator never

 

Adaptive defrost keeps

This is normal. The refrigerator will cycle off after the

shuts off but the

 

compressor running during

door remains closed for 2 hours.

temperatures are OK

 

door openings.

 

Refrigerator beeping

 

Door open.

Close door.

Food isn’t thawing/chilling

 

Packaging.

Increase time or re-package in plastic.

 

 

 

 

 

 

Wrong weight selected.

Select a larger weight.

 

 

 

 

 

 

Item with high fat content.

Select a larger weight.

 

 

Not using Chill/Thaw tray.

Place items on tray and allow space in between items for

 

 

 

better airflow.

Actual temperature not

 

Unit just plugged in.

Allow 24 hours for system to stabilize.

equal to Set temperature

 

 

 

 

Door open for too long.

Allow 24 hours for system to stabilize.

 

 

 

 

Warm food added to refrigerator.

Allow 24 hours for system to stabilize.

 

 

 

 

 

 

Defrost cycle is in process.

Allow 24 hours for system to stabilize.

 

 

 

 

SelectTemp or Beverage

 

Refrigerator compartment

This is normal. In order to minimize energy usage, the

Center feature is not

 

temperature control is set

SelectTemp and Beverage Center features are disabled

working

 

at warmest setting.

when the refrigerator temperature control is set at the

 

 

 

warmest setting.

 

 

Beverage Center feature

Press Beverage Center pad to restart.

 

 

turns off after six months

 

 

 

of continuous operation.

 

While QuickFreezeis

 

 

This is normal.

enabled, the actual freezer

 

 

 

temperature may drop as

 

 

 

low as –3°F (–19°C)

 

 

 

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Image 38
GE 200D8074P017 Orange glow, Freezer Refrigerator has odor, Moisture forms on, Outside of refrigerator, Humid weather, air

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