Troubleshooting, Problem Possible Cause Solution | GE 263, 268

Troubleshooting

Ultramax Series Controller Troubleshooting

Problem	Possible Cause	Solution


ERR 1 is displayed.	Program settings have been corrupted.	Press any key and reset model number.

ERR 3 is displayed.	Controller does not know the position of	Wait for two minutes for the controller to
	the camshaft. Camshaft should be	return to Home position. The hourglass
	rotating to find Home position.	should be flashing on the display
		indicating the motor is running.

	Camshaft is not turning during ERR 3	Check that motor is connected.
	display.	Verify that motor wire harness is
		connected to motor and controller
		module.
		Verify that optical sensor is connected
		and in place.
		Verify that motor gear has engaged cam
		gear.
		If everything is connected, try replacing
		in this order:
		—Wire harness
		—Motor
		—Optical sensor
		—Controller

	If camshaft is turning for more than five	Verify that optical sensor is in place and
	minutes to find Home position:	connected to wire.
		Verify that camshaft is connected
		appropriately.
		Verify that no dirt or rubbish is clogging
		any of the cam slots.
		If motor continues to rotate indefinitely,
		replace the following components in this
		order:
		—Wire harness
		—Motor
		—Optical sensor
		—Controller

Time of Day incorrect.	Power failure occurred.	Press SET to reset the time display.

Troubleshooting	39
	Rev A

Image 39

GE 263, 268 manual Ultramax Series Controller Troubleshooting, Problem Possible Cause Solution

Contents

Operations Manual Table of Contents Icons That Appear In This Manual Introduction How To Use This Manual General Warnings And Safety Information ElectricalMechanical General System Operation Cycle Functions Cycle Water Flows Equipment Installation Valve Layout Ultramax Controller Control Layout Outdoor Locations Location Selection Location Selection Rev a Water Line Connection Water Line Connection Rev a Drain Line Connection Drain Line Not used with 3-cycle filter system Regenerant Line Connection Overflow Line Connection Overflow Line Connection Rev a AC Adapter Input Application Part Number Electrical ConnectionVAC AC Adapters Controller Location Valve Camshaft 25% Sodium Hypochlorite Disinfection Of Water ConditionersValve Disc Operation Sodium or Calcium Hypochlorite Application Calcium Hypochlorite Controller Memory Power Loss Memory RetentionUltramax Controller Motor Display Icons Programming Conventions Keypad Buttons Things You Might Need to Know Setting Time of Day Programming OverviewLevel I Programming Setting Regeneration Time Setting Day of Week Filter Operation Type Setting the Calendar OverrideLevel II Programming Conditioner Operation Type Setting the Hardness conditioner only Setting Backwash Days 263 filter onlySetting the Salt Amount 268 softener only Setting Capacity Softener Default Capacity Setting Viewing the Injector Type Setting Clock ModeSetting Units of Measure Adjusting the Cycle Times Conditioner Cycle Times Operation Type Setting the Service Interval Setting the Chlorine Generator/Salt Check conditioner only Total Water Used GAL X 100a Months Since SERVICEaLevel III Programming Peak Flow Rate GPMa Placing Conditioner Into Operation Conditioner and Filter Start-UpFunction Display Text SET Action Key Duration Display Rev a Performa Exploded View Part Code Description Qty Performa Parts List Troubleshooting Ultramax Series Controller TroubleshootingProblem Possible Cause Solution System Troubleshooting Intermittent or Low water pressure Rev a Controller Reset UltraMax System Configurations