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GE 263, 268 manual Ultramax Series Controller Troubleshooting, Problem Possible Cause Solution

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Troubleshooting

Ultramax Series Controller Troubleshooting

Problem	Possible Cause	Solution


ERR 1 is displayed.	Program settings have been corrupted.	Press any key and reset model number.

ERR 3 is displayed.	Controller does not know the position of	Wait for two minutes for the controller to
	the camshaft. Camshaft should be	return to Home position. The hourglass
	rotating to find Home position.	should be flashing on the display
		indicating the motor is running.

	Camshaft is not turning during ERR 3	Check that motor is connected.
	display.	Verify that motor wire harness is
		connected to motor and controller
		module.
		Verify that optical sensor is connected
		and in place.
		Verify that motor gear has engaged cam
		gear.
		If everything is connected, try replacing
		in this order:
		—Wire harness
		—Motor
		—Optical sensor
		—Controller

	If camshaft is turning for more than five	Verify that optical sensor is in place and
	minutes to find Home position:	connected to wire.
		Verify that camshaft is connected
		appropriately.
		Verify that no dirt or rubbish is clogging
		any of the cam slots.
		If motor continues to rotate indefinitely,
		replace the following components in this
		order:
		—Wire harness
		—Motor
		—Optical sensor
		—Controller

Time of Day incorrect.	Power failure occurred.	Press SET to reset the time display.

Troubleshooting	39
	Rev A

Image 39

GE 263, 268 manual Ultramax Series Controller Troubleshooting, Problem Possible Cause Solution

Contents

Operations Manual Table of Contents Icons That Appear In This Manual Introduction How To Use This ManualGeneral Warnings And Safety Information ElectricalMechanical General System Operation Cycle Functions Cycle Water Flows Equipment Installation Valve Layout Ultramax Controller Control LayoutOutdoor Locations Location SelectionLocation Selection Rev a Water Line Connection Water Line Connection Rev a Drain Line Connection Drain LineNot used with 3-cycle filter system Regenerant Line ConnectionOverflow Line Connection Overflow Line Connection Rev a AC Adapter Input Application Part Number Electrical ConnectionVAC AC Adapters Controller LocationValve Camshaft 25% Sodium Hypochlorite Disinfection Of Water ConditionersValve Disc Operation Sodium or Calcium Hypochlorite ApplicationCalcium Hypochlorite Controller Memory Power Loss Memory RetentionUltramax Controller MotorDisplay Icons Programming Conventions Keypad ButtonsThings You Might Need to Know Setting Time of Day Programming OverviewLevel I Programming Setting Regeneration Time Setting Day of WeekFilter Operation Type Setting the Calendar OverrideLevel II Programming Conditioner Operation TypeSetting the Hardness conditioner only Setting Backwash Days 263 filter onlySetting the Salt Amount 268 softener only Setting Capacity Softener Default Capacity SettingViewing the Injector Type Setting Clock ModeSetting Units of Measure Adjusting the Cycle Times Conditioner Cycle TimesOperation Type Setting the Service IntervalSetting the Chlorine Generator/Salt Check conditioner only Total Water Used GAL X 100a Months Since SERVICEaLevel III Programming Peak Flow Rate GPMaPlacing Conditioner Into Operation Conditioner and Filter Start-UpFunction Display Text SET Action Key Duration DisplayRev a Performa Exploded View Part Code Description Qty Performa Parts ListTroubleshooting Ultramax Series Controller TroubleshootingProblem Possible Cause Solution System Troubleshooting Intermittent or Low water pressure Rev a Controller Reset UltraMax System Configurations