Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

 

Refrigerator does not

 

Refrigerator in

Wait about 30 minutes for

operate

 

defrost cycle.

defrost cycle to end.

 

 

 

 

 

 

 

Freezer control

Move the freezer

 

 

in OFF position.

control to desired

 

 

 

temperature setting.

 

 

 

 

 

 

 

Refrigerator is

Make sure the refrigerator

 

 

unplugged.

plug is pushed completely

 

 

 

into the outlet.

 

 

 

 

 

 

 

The fuse is blown/

Check the house

 

 

circuit breaker is

fuse/circuit breaker box

 

 

tripped.

and replace fuse or reset

 

 

 

the breaker.

 

 

 

 

 

Motor operates for

 

Modern refrigerators

This is normal.

long periods

 

with more storage

 

 

 

 

space and a larger

 

 

 

 

freezer compartment

 

 

 

 

require more

 

 

 

 

operating time.

 

 

 

 

 

 

 

 

 

Normal when

Wait 24 hours for the

 

 

refrigerator is first

refrigerator to completely

 

 

delivered to your home.

cool down.

 

 

 

 

 

 

 

Often occurs when large

This is normal.

 

 

amounts of food are

 

 

 

 

placed in refrigerator to

 

 

 

 

be cooled or frozen.

 

 

 

 

 

 

 

 

 

Door left open.

Check to see if package is

 

 

 

holding door open.

 

 

 

 

 

 

 

Hot weather or frequent

This is normal.

 

 

door openings.

 

 

 

 

 

 

 

 

 

Temperature controls

See the About the controls

 

 

set at the coldest setting.

on the refrigerator section.

 

 

 

 

 

 

 

Grille and condenser

See the Care and cleaning

 

 

need cleaning.

section.

 

 

 

 

 

Motor starts and

 

Temperature control

This is normal.

stops frequently

 

starts and stops motor

 

 

 

 

to maintain even

39

 

 

temperatures.

 

 

 

 

Safety Information Operating Instructions Installation Instructions Troubleshooting Tips Customer Service

Page 39
Image 39
GE 28, 30 owner manual Before you call for service…, Problem Possible Causes What To Do