Touchpad/Voice Feedback |
| Trouble Condition |
After Pressing * Key |
| |
|
| |
AC POWER FAILURE | The panel power transformer may be unplugged or there may be an AC power outage. If | |
| the transformer is plugged in, check the circuit breaker or fuse that controls that outlet. | |
| The backup battery will take over, but if AC power is not restored within 15 minutes, the | |
| system will alert you and the central monitoring station (if your system is monitored). It | |
| reports again when power is restored. | |
|
| |
LOW BATT | The emergency backup battery in the control panel is low and must be recharged or | |
| replaced. If AC power is out, the security system may shut down once the battery is below | |
| the operating level. When AC power is restored, the panel recharges the battery. If the | |
| trouble condition exists more than 24 hours after AC power is restored, call your security | |
| dealer for service. | |
|
| |
SENSOR SUPERVISORY | There is a problem with how the sensor is communicating with the panel. | |
| 1. Test the sensor in Test Mode. | |
| 2. If testing the sensor does not clear the trouble condition, call your security dealer for | |
|
| service. |
|
| |
SENSOR TROUBLE | A sensor may have an internal problem or a fire/smoke sensor may not have properly reset | |
| after activation, or the sensing chamber may be dirty or partially obstructed. | |
| 1. Test the sensor in Test Mode. | |
| 2. If testing the sensor does not clear the trouble condition, call your security dealer for | |
|
| service. |
|
| |
SENSOR XX LOW BATTERY | A sensor has a low battery. | |
| 1. | Disarm the system. |
| 2. | Remove the sensor cover. If the battery is an Alkaline AA or AAA, change the battery. |
|
| If the battery is any other type, call your security dealer for service. |
|
| |
SENSOR XX TAMPER | A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper | |
| condition. | |
|
| |
PHONE FAILURE TROUBLE | The system can’t communicate with the central monitoring station. The system tries to | |
| report to the central station three times before indicating Phone Failure Trouble, then | |
| makes five more reporting attempts. | |
| 1. Make sure the panel is connected to the special phone jack installed by your security | |
|
| dealer. |
| 2. Disconnect the panel from the special phone jack and check phones for dial tone. If | |
|
| you hear a dial tone, call your security dealer for service. If you don’t hear a dial tone |
|
| from any phones, telephone service in your area may be out. |
| Phone Failure Trouble takes precedence over other system problems, so you must clear | |
| the Phone Failure message (by disarming the panel) before you’re able to see other sys- | |
| tem messages. | |
|
| |
RECEIVER INTERFERENCE | There is a receiver failure or receiver interference problem. Call your security dealer for | |
or RECEIVER FAILURE | service. | |
|
| |
MEMORY FAILURE or all text | There is a system memory failure. Call your security dealer for service. | |
is lit on a fixed display touch- |
|
|
pad |
|
|
|
| |
AUXILIARY PHONE TROU- | There is a problem with the cellular backup reporting portion of your system. Call your | |
BLE X | security dealer for service. | |
|
| |
AUX POWER FAIL | There is a problem with the power supplied to parts of the system. Call your security dealer | |
| for service. | |
|
| |
BUS FAILURE UNIT NN | There is a problem with one of the peripheral devices in your system. Call your security | |
| dealer for service. | |
|
|
|
Concord 4 Series Security Systems | 41 |