30
Won’t respond to remote commands
• Must use a touch-tone phone.
• Must enter the correct security code.
• Did unit hang up? If you take no action for a period of time, it automatically hangs
up.
Answerer doesn’t work
• Unplug the power cord from the electrical outlet and plug it back in to reset the
answerer.
After the unit is plugged in, FLASH ERROR is displayed
• Unplug the unit and plug it back in. If the message appears again, the unit needs
service.
Can’t hear messages
• Adjust the volume control.
Greeting continues to play even after an extension phone is picked up.
• This is normal operation. Auto disconnect is delayed for 1 second after the unit
answers a call. If you are near the unit, press PLAY/STOP to stop the greeting.
No information is shown after the phone rings
• Be sure to wait until the second ring before answering.
• Check all cabling to make sure that all connections are secure and not damaged.
• Did you order Caller ID service from your local telephone company.
Error message is displayed
• ERROR appears in the display if the unit detects anything other than valid Caller
ID information during the silent period after the rst ring. This message indicates
either the presence of noise on the line, or that an invalid message has been sent
from the telephone company?