Before you call for service…
Troubleshooting Tips: Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| PossibleCauses | WhatToDo |
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Airconditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed completely |
doesnotstart |
| is unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Power failure. | • If power failure occurs, turn the air conditioner OFF. When |
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| power is restored, wait 3 minutes to restart the air conditioner |
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| to prevent tripping of the compressor overload. |
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| The current interrupter | • Press the RESETbutton located on the power cord plug. |
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| device is tripped. | • If the RESETbutton will not stay engaged, discontinue use |
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| of the air conditioner and contact a qualified service |
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| technician. |
Airconditionerdoes notcoolorheat(some models)asitshould
Airflow is restricted. | • Make sure there are no curtains, blinds or furniture blocking |
| the front of the air conditioner. |
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The temp control may | • In COOLmode or HEATmode (some models), press the |
not be set correctly. | DECREASE– pad. |
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The air filter is dirty. | • Clean the filter at least every 30 days. |
| See the Operating Instructions section. |
Troubleshooting Tips InstallationInstructions Care
| The room may have been hot. | • When the air conditioner is first turned on, you need |
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| to allow time for the room to cool down. |
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| Cold air is escaping. | • Check for open furnace registers and cold air returns. |
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| • Make sure the air conditioner’s vent is in the closed position. |
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| Cooling coils have iced up. | • See “Airconditionerfreezingup” below. |
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Airconditioner | Ice blocks the airflow | • Set the controls at HIGHFANor HIGHCOOLand set the |
freezingup | and stops the air conditioner | thermostat to a higher temperature to allow the ice to melt. |
| from cooling the room. |
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Theremotecontrolis | The batteries are inserted | • Check the position of the batteries. They should be |
notworking | incorrectly. | inserted correctly. |
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| The batteries may be dead. | • Replace the batteries. |
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Waterdripsoutside | Hot, humid weather. | • This is normal. |
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Waterdripsindoors | The air conditioner is not | • For proper water disposal, make sure the air conditioner |
| tilted to the outside. | slants slightly from the case front to the rear. |
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Watercollectsin | Moisture removed from air | • This is normal for a short period in areas with little |
basepan | and drains into base pan. | humidity; normal for a longer period in very humid areas. |
Consumer Support
■You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.
■You may hear the thermostat click when the compressor cycles on and off.
■Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.
■The fan may run even when the compressor does not.
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