Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do |
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Top burners do not light | Plug on range is not completely | • Make sure electrical plug is plugged into a live, |
or do not burn evenly | inserted in the electrical outlet. | properly grounded outlet. |
Burner hole or slits on the side • Remove the burners (on models with standard twin
of the burner may be clogged. burners) or burner heads and caps (on models with sealed burners) and clean them with a sewing needle or
| Improper burner assembly. | • Make sure the burner parts are installed correctly. |
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| See the Care and cleaning of the range section. |
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| Drip pans (if so equipped) | • Make sure the drip pans are installed correctly. |
| are not installed correctly. |
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| Pilot(s) is (are) not lit | • See the Light the Surface Burner Pilots section in the |
| (on standing pilot models). | Installation Instructions. |
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Burner flames very | Improper air to gas ratio. | • If range is connected to LP gas, contact the person |
large or yellow |
| who installed your range or made the conversion. |
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Surface burners light | The oven gas | • To check the oven gas |
but oven does not | may have accidentally been | models, remove the broiler drawer or kick panel |
| moved during cleaning or | (see the Care and cleaning of the range section) and |
| moving. | look for the gas |
Lever is |
shown closed. |
PULL TO OPEN. |
Sealed burner models |
• To check the oven gas
Lever is shown closed. | A | Lever is shown closed. | B |
PULL TO OPEN. |
| PULL TO OPEN. |
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Standard twin burner models | Standard twin burner models |
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Safety Instructions | |
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Instructions | Operating |
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Care and Cleaning | |
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Instructions | Installation |
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Tips | Troubleshooting |
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Consumer Support | |
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