HP LaserJet 5500 Printer control panel problems

Printer control panel problems

The following table lists common printer control panel problems and suggested solutions for resolving them.

Printer control panel problems

Issue	Cause	Solution
Control panel settings work	The printer control panel display	Fans may run while the printer
incorrectly	is blank or is not lit, even when	is in Standby mode (off). Press
	the fan is running.	the printer’s on/off button to turn
		the printer on.
	Printer settings in the printing	Confirm that the settings in the
	software application or printer	application and printer driver
	driver differ from the printer	are appropriate. The application
	control panel settings.	settings override the printer
		driver and control panel
		settings, and the printer driver
		settings override the control
		panel settings.
	Control panel settings were not	Reselect the control panel
	correctly saved after they were	settings, and then press . An
	changed.	asterisk (*) should appear to the
		right of the setting.
	The Data indicator light is lit,	Buffered data exists in the
	and there are no pages printing.	printer. Press to print the
		buffered data using current
		control panel settings and
		activate the new control panel
		settings.
	If the printer is on a network,	Consult the network
	another user may have	administrator to coordinate
	changed printer control panel	changes to printer control panel
	settings.	settings.
Unable to select Tray 3 or	Tray 3 or Tray 4 (500-sheet	Tray 3 or Tray 4 appears as an
Tray 4 (optional 500-sheet	paper feeder) does not appear	option only if it is installed.
paper feeder)	as an input tray option on the	Verify correct installation of
	configuration page or on the	Tray 3 or Tray 4.
	control panel.
	Tray 3 or Tray 4 does not	Verify that the printer driver
	appear as an option in the	configuration recognizes Tray 3
	printer driver.	or Tray 4.

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