Page
Page
User Guide
Copyright and License
Table of contents
O Configuration
Managing the printer
Maintenance
Vii
Appendix a Working with memory and print server cards
Viii
Printer basics
World Wide Web links
Quick access to printer information
Where to look for more information
Setting up the printer
Using the printer
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HP Color LaserJet 5500n Europe only
Printer configurations
HP Color LaserJet
HP Color LaserJet 5500dtn
HP Color LaserJet 5500dn
HP Color LaserJet 5500hdn
Features
Printer features
Connectivity
Supported paper weights and sizes
Accessories
Paper handling
Back/side view
Walk around
Front view shown with second 500-sheet paper feeder
PCL
Printer software
Printer drivers
Operating system PCL 5c
Additional drivers
HP Web Jetadmin
Software for networks
Embedded Web server
Utilities
Macintosh OS
Network administrator
Other components and utilities
Windows
Tray 1 paper sizes
Print media specifications
Supported paper weights and sizes
Tray Dimensions Weight or thickness Capacity
Tray 2 and optional Trays 3 and 4 paper sizes1
Weight or thickness Capacity
JIS B5, B5-R, A5, A5 11 by 17, A3 Minimum size tough
Automatic 2-sided printing duplexing1
A4, Letter-R, A4-R
B5, B5-R, A5, A5-R By 17, A3 Standard tough paper
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Control panel
Control panel buttons and lights
Control panel overview
Display
Printer display
Accessing the control panel from a computer
Button name Function
Control panel buttons
Off Flashing
Interpreting control panel indicator lights
Control panel indicator lights
Indicator
Getting started basics
Control panel menus
Information menu
To access the menus
Menu hierarchy
Retrieve job menu for printers with a hard disk
Paper handling menu
Configure device menu
Diagnostics menu
Description
Retrieve job menu for printers with a hard disk
Menu item
Supplies Status
Information menu
Menu item Description
Menu item Value Description Tray 1 Size
Paper weights and sizes for a
Weights and sizes for a
Paper handling menu
Printing menu
Configure device menu
Copies Default Paper Size
Print PS Errors OFF
List of available modes
System setup menu
Adjust Tray
Print quality menu
See Job storage limit for more information
See Job held timeout for more information
See PowerSave Time for more information
100
Menu
None
Resets menu
Diagnostics menu
Job storage limit
Changing printer control panel configuration settings
Job held timeout
To set the job held timeout
Press to select Manually Feed Prompt
Tray behavior options use requested tray and manually feed
To set use requested tray
To set manually feed prompt
Or to select Always or Unless Loaded
PowerSave Time
To set PowerSave Time
To disable/enable PowerSave
To set the clearable warnings
Personality
Clearable warnings
To set the personality
To set supplies low reporting
Auto continue
Supplies low
To set the auto continue
To select language
Jam recovery
To set jam recovery response
Language
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Using the printer control panel in shared environments
Configuration
Configuring TCP/IP parameters using Bootp or Dhcp
Network configuration
Configuring TCP/IP parameters
Setting the subnet mask
Setting an IP address
To select Manual Settings
Setting the default gateway
To select Config Method
To highlight Manual Settings
Setting the syslog server
Setting the link speed
Setting the idle timeout
Disabling network protocols optional
To disable IPX/SPX
To disable AppleTalk
To disable DLC/LLC
Parallel port connection
Parallel configuration
NetWare networks
Enhanced I/O EIO configuration
HP Jetdirect print servers
Available enhanced I/O interfaces
UNIX/Linux networks
Windows and Windows NT networks
AppleTalk networks
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Printing tasks
Type and Size
Precedence for print settings software
Controlling print jobs
Source
Controlling print jobs
Paper that may damage the printer
Selecting print paper
Paper to avoid
Selecting print paper
Configuring Tray 1 type
Configuring input trays
Configuring Tray 1 size
Tray 2, Tray 3, or Tray 4 custom paper
Tray 2, Tray 3, or Tray 4 detectable standard paper size
Tray 2, Tray 3, or Tray 4 paper type
Unit of measure
Dimension
Loading paper into Tray
Tray 2, Tray 3, or Tray 4 nondetectable standard sizes
Printing from Tray 1 multipurpose tray
Printing envelopes from Tray
Printing envelopes
To load envelopes into Tray
Address type Left margin Top margin
Printing from Tray 2, Tray 3, and Tray
Cause jams in the printer
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Colored paper
Printing on special media
Transparencies
Glossy paper
Heavy paper
Labels
Recycled paper
HP LaserJet Tough paper
Preprinted forms and letterhead
Sided duplex printing
Control panel settings for automatic 2-sided printing
Manual 2-sided printing
Options for binding 2-sided printing jobs
Stopping a print request
Special printing situations
Printing a different first
Printing on custom-size paper
Proofing and holding a job
Job retention features
Storing a print job
Quick copying a job
Printing a private job
Private jobs
Deleting stored jobs
Deleting a private job
Printing with the optional HP Fast InfraRed Receiver
Setting up to print with Macintosh computers
Interrupting and resuming printing
Printing a job
Memory, see Working with memory and print server cards
Managing memory
Managing the printer
Menu map
Configuration
Press to select Print Configuration
Printer information pages
To print the supplies status
Supplies status
Usage
Event log
Demo
File directory
PCL or PS font list
Print quality troubleshooting pages
To access the embedded Web server using a network connection
Using the embedded Web server
Information tab
Settings tab
Other links
Networking tab
To choose which status messages appear
Using Printer Status and Alerts
To view status messages and information
Color
Color options
Using color
HP ImageREt
Paper selection
Cmyk ink set emulation PostScript only
Printing in four-colors Cmyk
Manual color options
Automatic or manual color adjustment
Managing color
Print in Grayscale
Managing color
PANTONE* color matching Swatch book color matching
Matching colors
101
Maintenance
Managing the print cartridge
Press to highlight Print Supplies Status
Using the printer control panel
Print cartridge life expectancy
Checking the print cartridge life
Changing print cartridges
Using HP Web Jetadmin
To change the print cartridge
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Color or Incorrect Supplies
Supply item locations
Supply replacement guidelines
Replacing supplies
Locating supplies
Making room around the printer for replacing supplies
Approximate replacement intervals for supplies
Supplies replacement clearance diagram
Software Information location
Configuring e-mail alerts
See Using printer Status and Alerts for directly
To clean the OHT sensor
Periodic cleaning
When to clean the OHT sensor
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Problemsolving
Factors affecting printer performance
Basic troubleshooting checklist
Status messages
Error messages
Critical error messages
Control panel message types
Chosen Personality not Available
Control panel messages
Control panel messages
JOB Name
Disk File System is Full
CPR Sensor OUT of Range
JOB Name Disk Device Failure
Disk File Operation Failed
Flash File System is Full
EIO Disk
Flash Device Failure
Flash File Operation Failed
Insert Tray
Install Color Cartridge
For help press Install fuser Description Recommended action
Incorrect Color Cartridge
Load Tray Type Size
Install Transfer Unit
Load Tray X Type Size
To continue press
Manually Feed Type Size
Order Color Cartridge
NON HP Cartridge Detected NON HP Cartridge in USE
Xxxx Pages Left To continue press
Xxxx Pages Left
Order Fuser KIT
Xxxx Pages Left For menus press
For status press
Control panel message Order Supplies For menus press
Ready
Order Supplies
Event LOG
Configuration
Calibration
Demo
Usage
Registration
Replace Color Cartridge
Reinstall Color Cartridge
Reinstall Supplies
Cartridge Motor
New fuser kit?
Server. See Using the embedded Web
Resend upgrade
Transfer Motors
To change type Press Description Recommended action
Tray X Contains Unknown Media Tray X Empty Type Size
Tray X Open
Tray Type Size
USE INSTEAD? Tray Xtype Size
10.XX.YY Supplies Error
Tray X Type Size
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For help press Description
13.XX.YY JAM in Tray
Parallel I/O
JOB Interrupted
13.XX.YY.DUPLEX JOB Interrupted
Insufficient Memory
Unexpected Size in Tray X For help press
Control panel message Description Recommended action
Serial I/O
To continue Turn off then on 52.X
Printer Error
Cancel JOB
Permanent Storage Full
Permanent Storage Error
Xxxx
8X.YYYY EIO Error
Paper jams
Paper jam recovery
To disable paper jam recovery
Paper jams
Common causes of paper jams1
Issue Cause
Solution
Common causes of paper jams
Common causes of paper jams
Issue Cause Solution
Jam in Tray 1 or Tray
Clearing paper jams
Clearing paper jams
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Jam in Tray 3 or Tray
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Flush with the paper guides
Jams in the top cover
Jam in the top cover
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Close the transfer unit and front cover Close the top cover
Jam in paper input path or paper path
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Completely closed
Jam in duplex path
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Close the transfer unit and front cover Close the top cover
Paper handling problems
Paper handling problems
Exclusively
Printer feeds incorrect
Size
Automatically
Paper does not feed
Paper does not feed from Trays 2, 3, or
Issue
Will not feed
Transparencies or glossy paper
Envelopes jam or will not feed in the printer
Cause Solution
Configuring input trays
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No display message
Printer response problems
Printer response problems
See Control panel messages
Configuration settings
See Changing printer control panel configuration settings
Printer is on, but nothing prints
Enhanced I/O EIO
See Parallel configuration or
Configuration
Printer is on but is not receiving data
Unable to select the printer from the computer
Printer control panel problems
Printer control panel problems
Driver
Color printing problems
Color printing problems
Grayscale is selected
Printed colors do not match screen colors
Erratic, missing characters or
Incorrect printer output
Incorrect printer output
Incorrect fonts are printed
Panel
Memory error message
Guidelines for printing with different fonts
Software application problems
Software application problems
Overhead transparency defects
Print quality troubleshooting
Print quality problems associated with paper
Print quality problems associated with maintenance
Print quality problems associated with the environment
Print quality problems associated with jams
Printer memory
Printing a configuration
Working with memory
Print server cards
To install memory and font DIMMs
Installing memory and font DIMMs
Installing memory and font DIMMs
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Enabling the language font Dimm
Checking Dimm installation
To enable memory for Windows
To check Dimm installation
To install an HP Jetdirect print server card
Installing an HP Jetdirect print server card
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193
Supplies and accessories
Spare parts and supplies availability
Part Part number Type/size
Supplies, accessories, and part numbers
195
Package
Hewlett-Packard limited warranty statement
Service and Support
Appendix C Service and Support
Limited warranty for print cartridge life
Transfer unit and fuser warranty
Extended warranty
HP maintenance agreements
On-site service agreements
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203
Printer specifications
Physical dimensions
Electrical specifications
Environment Allowed
Operating environment specifications
Activity level Operator 1m Bystander 1m Sound power
Acoustic emissions
FCC regulations
Regulatory information
Environmental product stewardship program
Material restrictions
Material Safety Data Sheet Msds For more information
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Declaration of Conformity
Conforms to the following Product Specifications
EMI statement Korea Vcci statement Japan
Safety statements
Laser safety
Canadian DOC regulations
Luokan 1 laserlaite
Laser Statement for Finland
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Glossary
Bootp
IPX/SPX
PJL
ROM
Index
Symbols/Numerics
Language
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