Control panel message 13.XX.YY JAM IN PAPER PATH

For help press

13.XX.YY JAM IN TRAY 1

For help press

13.XX.YY JAM IN TRAY X

For help press

Description

There is a jam in the paper path.

A page is jammed in the multi-purpose tray.

A page is jammed in Tray X.

Recommended action

1.Press for detailed information about clearing the jam.

2.Press and to step through the instructions.

3.To exit help, press .

4.If the message persists after clearing all pages and exiting Help, contact HP Support.

Note

If JAM RECOVERY=OFF some pages will not be reprinted. Re-send the missing pages.

1.Press for detailed information about clearing the jam.

2.Press and to step through the instructions.

3.To exit help, press .

4.If the message persists after clearing all pages and exiting Help, contact HP Support.

Note

If JAM RECOVERY=OFF some pages will not be reprinted. Re-send the missing pages.

1.Press for detailed information about clearing the jam.

2.Press and to step through the instructions.

3.To exit help, press .

4.If the message persists after clearing all pages and exiting Help, contact HP Support.

Note

If JAM RECOVERY=OFF some pages will not be reprinted. Re-send the missing pages.

ENWW

Control panel messages 133

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HP 5500 manual 13.XX.YY JAM in Tray, For help press Description

5500 specifications

The HP 5500 series is a powerful line of color inkjet printers designed for demanding office environments that require versatility, speed, and professional-quality outputs. Notably, these printers are well-regarded for their robust build and user-friendly features, making them suitable for both small teams and large workgroups.

One of the main features of the HP 5500 is its impressive printing speed. Boasting a print speed of up to 30 pages per minute for black and white documents and 20 pages per minute for color, this printer ensures that users can complete their tasks efficiently. The printer's high-capacity ink cartridges contribute to the overall cost efficiency by reducing the frequency of replacements, allowing for less downtime and more continuous workflow.

The HP 5500 series also excels in the area of print quality, consistently delivering vibrant colors and sharp text. With a maximum print resolution of up to 4800 x 1200 optimized dpi, the printers are capable of producing professional-grade documents and graphics. This feature is particularly beneficial for businesses that require high-quality marketing materials, presentations, and reports.

In terms of technology, the HP 5500 utilizes HP’s Advanced Color Technologies, which enhance color accuracy and consistency, resulting in striking prints. The printer is equipped with the HP Photo Ret III technology, which optimizes color output, ensuring a smoother gradation and a more dynamic range in photos and graphics.

Another notable characteristic of the HP 5500 series is its versatile media handling capabilities. It supports various paper sizes and types, including heavy media, glossy brochures, and envelopes. It also features a large input tray capacity, allowing users to load up to 250 sheets of paper, which minimizes the need for frequent paper replenishment.

In terms of connectivity, the HP 5500 provides various options such as USB, Ethernet, and wireless connections, facilitating easy integration into existing office networks. This flexibility allows multiple users to share the printer with ease, enhancing collaborative work.

Overall, the HP 5500 series stands out in the competitive printer market with its balanced combination of speed, quality, and versatility. Businesses looking for a reliable, high-performance printer can count on the HP 5500 to meet their printing needs.