Control panel message

Description

 

Recommended action

 

 

 

 

 

 

 

13.XX.YY JAM IN

There is a jam in the paper path.

1.

Press

for detailed information

PAPER PATH

 

 

 

about clearing the jam.

 

2.

Press

and

to step through the

For help press

 

 

 

 

instructions.

 

 

 

 

 

 

 

 

 

 

3.

To exit help, press .

 

 

4.

If the message persists after clearing

 

 

 

 

all pages and exiting Help, contact

 

 

 

 

HP Support.

 

 

 

 

 

 

 

 

 

 

 

 

Note

 

 

 

 

 

 

If JAM RECOVERY=OFF some pages

 

 

 

will not be reprinted. Re-send the missing

 

 

 

pages.

 

 

 

 

 

 

 

 

 

 

 

13.XX.YY JAM IN

A page is jammed in the multi-purpose

1.

Press

for detailed information

TRAY 1

tray.

 

 

about clearing the jam.

 

2.

Press

and

to step through the

For help press

 

 

 

 

instructions.

 

 

 

 

 

 

 

 

 

 

3.

To exit help, press .

 

 

4.

If the message persists after clearing

 

 

 

 

all pages and exiting Help, contact

 

 

 

 

HP Support.

 

 

 

 

 

 

 

 

 

 

 

 

Note

 

 

 

 

 

 

If JAM RECOVERY=OFF some pages

 

 

 

will not be reprinted. Re-send the missing

 

 

 

pages.

 

 

 

 

 

 

 

 

 

 

 

13.XX.YY JAM IN

A page is jammed in Tray X.

1.

Press

for detailed information

TRAY X

 

 

 

about clearing the jam.

 

2.

Press

and

to step through the

For help press

 

 

 

 

instructions.

 

 

 

 

 

 

 

 

 

 

3.

To exit help, press .

 

 

4.

If the message persists after clearing

 

 

 

 

all pages and exiting Help, contact

 

 

 

 

HP Support.

 

 

 

 

 

 

 

 

 

 

 

 

Note

 

 

 

 

 

 

If JAM RECOVERY=OFF some pages

 

 

 

will not be reprinted. Re-send the missing

 

 

 

pages.

 

 

 

 

 

 

 

 

 

 

 

ENWW

Control panel messages 133