![](/images/backgrounds/286993/hp-designjet-5500-users-manual-548727141x1.png)
Control panel message | Description | Recommended action | ||||
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TRAY X | The printer is reporting the current | 1. | To change paper type, press . | |||
<TYPE> <SIZE> | configuration of Tray X. The tray switch is | 2. | Use | and | to highlight the type, | |
Size specified by user | in the Custom position. |
| then press | to select the type. | ||
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| 3. | To change the paper size to Letter, | ||||
alternates with |
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| A4, Executive, B5 JIS, A5, or Legal, | ||||
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TRAY X |
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| leave the tray switch in the Standard | |||
<TYPE> <SIZE> |
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| position. |
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| 4. | To change the paper size to other | ||||
To change type |
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| sizes, adjust the paper guides | ||||
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press |
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| against the paper, and close the | |||
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| tray. |
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| 5. Select the paper handling menu from | ||||
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| the control panel. Configure the size | |||
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| for the tray. |
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| 6. See Configuring input trays for more | ||||
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| details. |
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Unable to mopy job | A Mopy job cannot be mopied because of | No action necessary. | ||||
<JOB NAME> | a memory, disk, or configuration problem. |
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Only one copy will be produced. |
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Unable to store job | A job cannot be stored because of a | Install additional memory in the printer, or | ||||
<JOB NAME> | memory, disk, or configuration problem. | install a disk drive into the printer. If a | ||||
| disk drive is installed, delete previously | |||||
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| stored print jobs. |
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USE INSTEAD? | The printer is offering a selection of | 1. | Use | and | to highlight another | |
TRAY X:<TYPE> <SIZE> | alternate paper to use for the print job. |
| tray, and then press to select the | |||
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| tray. |
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| 2. | Press | to return to the previous | ||
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| tray. |
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Validating supplies | A new cartridge has been installed and | No action necessary. | ||||
For menus press | the printer is determining whether it is an |
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HP or |
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alternates with |
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Ready |
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For menus press |
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Wait for printer to | Settings have been changed before the | No action necessary. | ||||
reinitialize | printer automatically restarts, or external |
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device modes have changed. |
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Warming up | The printer is coming out of Powersave | No action necessary. | ||||
| mode. Printing will continue as soon as |
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| warmup is completed. |
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10.XX.YY SUPPLIES | The printer cannot read or write to at | 1. Turn the printer off and then back | ||||
ERROR | least one print cartridge memory tag, or |
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at least one memory tag is missing. | 2. | Press | for more information. | |||
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For help press |
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| 3. | To exit help, press . | ||||
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| 4. If the error persists, contact | ||||
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| HP Support. |
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ENWW | Control panel messages 131 |